
Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,501 reviews
Amazing Service! I used to get my car serviced at a different dealership in Clifton and had a terrible experience so I came to Douglas VW for service this time. I work I used to get my car serviced at a different dealership in Clifton and had a terrible experience so I came to Douglas VW for service this time. I worked with Tom Cardace and he was awesome. Explained everything that needed to be completed on my car and was very friendly. He also had my car ready sooner than I expected. I would totally recommend your service department to anyone. Fantastic experience. More
Great!! I Eva E , had a great time shopping in this dealer they help me in getting a great deal, Irene Peixoto, was my sales girl she is great with helping pp I Eva E , had a great time shopping in this dealer they help me in getting a great deal, Irene Peixoto, was my sales girl she is great with helping ppl out with there shopping for a Suv or Car, I would recommend anyone to this dealer. Thank You!! Irene Peixoto. More
Irene Peixoto is the best in sales, great person , When you need help for a car and everyone turns you away you can count on Irene Peixoto from Douglas Volkswagen in summit NJ She is one of the best in When you need help for a car and everyone turns you away you can count on Irene Peixoto from Douglas Volkswagen in summit NJ She is one of the best in the tri state of NJ at car sales and customer service. Thank you Irene and everyone there . Frank and Barbara Brown. More
Douglas Volkswagen and Dave the man! I just bought a 2011 Jetta from Douglas Volkswagen and I love it! David my sales rep from the special finance department was the best. He knew I was a I just bought a 2011 Jetta from Douglas Volkswagen and I love it! David my sales rep from the special finance department was the best. He knew I was a young kid who didn't know much about buying a car or getting approved for any kind of financing, so he walked me through the whole process. He showed me what banks look at when giving out loans and how different aspects of my credit history would affect their decision. He even gave me tips on how to improve my credit in the future. He was completely transparent with me every step of the way. Even with my terrible credit Dave got me approved. He even went a step further and helped me get affordable car insurance, something he did not have to do. The whole process was extremely quick and painless... I left the lot in my new car the next day! Needless to say I highly recommend Douglas Volkswagen, and if you can get Dave as a sales rep then you're golden! More
outstanding customer service! I've been to a lot of car dealerships but nothing beats this dealership nor the customer services they provide! I recommend this dealer anytime! Jere I've been to a lot of car dealerships but nothing beats this dealership nor the customer services they provide! I recommend this dealer anytime! Jeremy by far is the best and most honest salesperson I ever met! Wanna get a new car or used ask for him! A+ More
Best decision ever! Jeremy, my salesperson, immediately made me feel comfortable and listened to my explicit needs. I had the same car--another VW--for 14 years, and it w Jeremy, my salesperson, immediately made me feel comfortable and listened to my explicit needs. I had the same car--another VW--for 14 years, and it was time for something new. I knew the exact car I wanted and exactly what I wanted to pay. Jeremy was open and honest about what he could do for me. And he kept his promise: He made the deal happen, exactly to the specs that I requested. I'm so in love with my new, tornado red VW Beetle (my dream car!). Not to mention, everyone in the dealership has been helpful and totally accomodating. I'd definitely shop here again. I hope Jeremy will still be there! More
Outstanding Lease from Start to Finish Last Saturday, all the way from Queens NY, my wife, dog and I went to VW Douglas, Summit NJ to see new 2015 GTIs. At Douglas, we met Vlad Voskobo Last Saturday, all the way from Queens NY, my wife, dog and I went to VW Douglas, Summit NJ to see new 2015 GTIs. At Douglas, we met Vlad Voskoboynikov, sales person. Just call him Vlad :) He made us feel welcome as soon as we entered the showroom. Vlad was extremely knowledgeable and answered all our questions. He was very patient and did not try to push for something other then what we wanted. He also dealt with our insurance company, and all we had to do was to confirm everything. Before we drove off in the new car, Vlad set up the bluetooth phone connection and went over the controls to make sure we were comfortable driving. All in all, the leasing process at this dealership was very pleasant and stress free. We have been a repeat customer, but this is our first experience with Vlad. When our lease comes due we will be back dealing with Vlad!!! I would recommend him to anyone in the market for a VW! Thank you Vlad! More
Willing to Guarentee Customer Satisfaction!! I dealt with Duncan Bradley in buying a used VW Tiguan. Right from the moment I started talking with Duncan and learned about the vehicle, I could see I dealt with Duncan Bradley in buying a used VW Tiguan. Right from the moment I started talking with Duncan and learned about the vehicle, I could see he was very personable and knowledgeable about all the features in the SUV. I was completely sold on the car once we negotiated a reasonable price. More
Very Happy With My Purchase I came in last week looking for a car. My husband and I were very pleased to work with Simon, he took the time to show us all our options and gave us I came in last week looking for a car. My husband and I were very pleased to work with Simon, he took the time to show us all our options and gave us a great deal. Simon was very friendly and he made everything very easy. Im happy with the Jetta that we bought and I recommend this dealership to other people who are looking for a car as well as a great service. More
Serviced all my needs First time car-buyer and I couldn't have been more pleased with how knowledgable my salesperson was. He steered me through the whole process, and pai First time car-buyer and I couldn't have been more pleased with how knowledgable my salesperson was. He steered me through the whole process, and paid attention to every little detail. More