Douglas Volkswagen

Great experience beginning to end! We went to other dealers so by the time we went to Douglas VW we were bruised and battered from having been through the ringer - Dave and Matt did eve We went to other dealers so by the time we went to Douglas VW we were bruised and battered from having been through the ringer - Dave and Matt did everything they could to get us into the size vehicle we needed and an even newer vehicle than we even dreamed we could possibly be qualified for - I know people probably think that I only say this because the outcome was good however even if the deal hadn't went through Matt and Dave were upfront and honest - something that other dealers no nothing about! More

WORST EXPERIENCE EVER!!! They say they are experts in what they do. They can get you approved according to your income which was very good for me since Im working on bettering They say they are experts in what they do. They can get you approved according to your income which was very good for me since Im working on bettering my credit but I needed a vehicle for my daughter as well. The sales man Roger was so nice and friendly and made my daughter and I welcome very pleasurable. He wasnt pushy or rude. We werent able to get approved for the vehicle I had in mid but he did show us other options and when we finally found one of our liking Roger said he'd try to get the price down for us due to the rusting on the side of the vehicle.But after waiting this Blonde lady in financing that talked to us about the bank loan told us we couldnt get the vehicle she didnt even tell me the price or monthly payments estimate I was even going to put down a bigger down payment but her attitude was nasty so Me and my daughter left. The Blonde woman tried to suggest other cars to us and even asked me why wouldnt I want other cars she was offering me and said to me that us "Its not about what I like". I was disgusted with her attitude and the way she talked to me like I was a child. Im not purchasing a vehicle that I dont like. Although the Salesman Roger was very Polite and helpfull I will NEVER return here or recommend any one to shop here. More

OMG Nick Malanga!!! The Hardest working sales guy in the biz! I am normally undecided but he gave me the space I needed to make a solid decision. No hard sell here The Hardest working sales guy in the biz! I am normally undecided but he gave me the space I needed to make a solid decision. No hard sell here More

WOW what a Dealership! Being an a customer with a lot of questions, they answered all my questions without any frustration and were more than happy to tailor the deal to my Being an a customer with a lot of questions, they answered all my questions without any frustration and were more than happy to tailor the deal to my specific requirements. Not only did I get the car I wanted but they gave me the best deal from the 5 dealerships I visited. In addition they had a huge inventory of colors to choose from on a new Tiguan. What can I say if your looking for a VW, definitely read the reviews here, they receive my highest recommendation. More

A++ for Douglas VW and Duncan Bradley! I just got home from Douglas VW a few hours ago from picking up my new car. All I can say is that I am extremely pleased with the experience I had wit I just got home from Douglas VW a few hours ago from picking up my new car. All I can say is that I am extremely pleased with the experience I had with this dealer, but especially with my sales person Duncan Bradley. Duncan knew the answers to everything I asked him and was very friendly. He went above and beyond what was expected to find me the perfect Jetta GLI. I never felt pressured at all and it seemed I was talking with a friend, not a salesman. I highly recommend Douglas VW and Duncan Bradley for your next VW purchase! I know I will be back. Thanks guys. More

It doesn't get any better! I've been on the hunt for a new vehicle for some time now and I've completely fallen in love with VW's newer models. Isaac was beyond knowledgeable an I've been on the hunt for a new vehicle for some time now and I've completely fallen in love with VW's newer models. Isaac was beyond knowledgeable and extremely welcoming. I will be referring a few new clients to you all. THANKS AGAIN Mr. Bunton!!! More

great customer service Thank you Douglas VW & Jeremy G. for great customer service! It was such an easy process and pleasant experience and I couldn't be happier. Love my ne Thank you Douglas VW & Jeremy G. for great customer service! It was such an easy process and pleasant experience and I couldn't be happier. Love my new Jetta! More

Car purchase I went into the showroom to shop for a car, and compare prices. I test drove two different models, was happy with the Tiguan and bought it Jeremy ma I went into the showroom to shop for a car, and compare prices. I test drove two different models, was happy with the Tiguan and bought it Jeremy made the trade of my old car and the purchase of a new car very painless. It took much less time then anticipated and I am happy with my choice. More

Excellent experience! This is my fourth car from Scott and I am extremely happy with the service and pricing he has given me time and time again. I would recommend him and This is my fourth car from Scott and I am extremely happy with the service and pricing he has given me time and time again. I would recommend him and Douglas VW for any future purchases. More

Very Happy Customer I am a return customer to Douglas Volkswagen, after buying my first car I would walk in to the dealership to have my GTI serviced and they knew my nam I am a return customer to Douglas Volkswagen, after buying my first car I would walk in to the dealership to have my GTI serviced and they knew my name. When I decided to buy a 2014 Touraeg Jeremy & Chris were very helpful in every aspect of the purchase of my new vehicle. I traded in my 2011 GTI and they were very fair with the trade in. Jeremy was very good about keeping me informed on the delivery of my new vehicle. Once I took delivery of my new vehicle Jeremy took the time out to instruct me on the details of the Touraeg and has been available to help me with any questions. I have no problem recommending Jeremy, Chris * Douglas VW. More