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Douglas Volkswagen

Summit, NJ

5.0
1,502 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,502 reviews

December 05, 2013

I give Douglas Auto Group a 5 star rating because from the time I walked into the dealer until the time I left Stephen Campayne made me feel "at home". He is such a GREAT sales person. Everything that I More

by J74Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Campayne
November 21, 2013

Great product, great customer service, Great salesperson (Jeremy), possibly the best car buying experience ever. Returned three days later to pick up the plates and Jeremy met me at the door and within ten More

by vze4qw58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gutierrez
November 18, 2013

I went in not knowing what to expect.I haven't bought a car in 12 years, so I did my research online and went in. I met Nicky Malanga and I must say he did a great job- I definately recommend both he and More

by ronniegreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky Malanga
November 18, 2013

I was amazed at their level of customer service.. Purchasing a car can be stressful.. Not at Douglass they went above and beyond!! Thanks guys!! More

by Valeria22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gutierrez
November 14, 2013

I was looking for a new Jetta and Jimmy got me squared away in no time. There was no hasseling or pushing just so he could get the deal. He actually cared about what I needed. I felt like I was in good ha More

by mmenafro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
November 05, 2013

The best car salesperson I have worked with over the years. Not only knowledgeable but honest and straigh forward. Can speak to him about anything from engines to accessories and take his advice serious More

by Tonyk300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gutierrez
November 01, 2013

Douglas Vw is the type the dealership that a customer would hope to visit... Very upfront and honest and doesn't play games. But most importantly is that tito is great from beginning to end and very know More

by Marckorpus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito
October 31, 2013

I visited Douglas Volkswagen to find out about getting a new car during the sign & drive event. My last car was from Douglas Infiniti, the experience was positive & I like to shop locally. I was very for More

by richagould
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duncan Bradley
October 30, 2013

My lease for 2011 Tiguan was soon coming to an end. I made an appointment to review my options with Jeremy. The service at Douglas Summit had always been welcoming. This experience was not any differen More

by florr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gutierrez
October 28, 2013

Buying a car is not one of my favorite tasks to do but Jeremy Gutierrez took all the stress out of this from the start of looking for a car to delivery. His knowledge and follow-through was outstanding an More

by russoba1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gutierrez
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