Douglas Volkswagen

I came in with the impression that I would be waiting for a while for a response in regards to a loan. I was told I was approved within the hour!!!!!! Imagine that? While other places I have gone to had me t a while for a response in regards to a loan. I was told I was approved within the hour!!!!!! Imagine that? While other places I have gone to had me there for 7+ hours. I have never experienced such EXCEPTIONAL SERVICE!!!! From the time I walked in until I left Irene held my hand and held no information from me. She was upfront and Honest about what she could and couldn't do and she did Everything!!!!! My credit score isn't good at all but They Are The Best At What They Do Here!!!!!! I would tell anyone I know to go in and check them out and you will leave with a car!!!! More

A few day ago I went to Douglas to check out the new Jetta. A friend of mine who recently bought a car from Tito D.at Douglas she recommended me to see him. I must say it was a great experience althoug Jetta. A friend of mine who recently bought a car from Tito D.at Douglas she recommended me to see him. I must say it was a great experience although I didn't purchase the vehicle he took me on a test drive, he knew the car in an out he was able to answer all of my questions an I found out about features I didn't even no the Jetta had. I look forward to purchasing my new Jetta from Tito at Douglas in the near future. More

My husband and I recently bought another car from Douglas VW. Our first experience there was so good that we decided to go back and purchase another vehicle. We gave such a high rating because of the way w VW. Our first experience there was so good that we decided to go back and purchase another vehicle. We gave such a high rating because of the way we were treated by salesperson Nick Malagna both times and we had a very pleasant experience with him. He is very friendly and knowledgable about the cars he sells. We highly recommend both Douglas VW and Nick for purchasing either a new or used vehicle. More

Jimmy helped me get buy my first car. He was very helpful and made this experience great. I'd recommend people to ask for him.! and made this experience great. I'd recommend people to ask for him.! More

I went in thinking about getting a new car. I had a good gauge of what I had wanted. I called to see if they had what I was looking for. Duncan helped accommodate me in that area. I wanted to make a few cha gauge of what I had wanted. I called to see if they had what I was looking for. Duncan helped accommodate me in that area. I wanted to make a few changes and looking for the right price. Duncan went the extra mile to push for what I had requested. He made me feel at home and anyone looking for a new car and VW I will most definitely be recommending him to them. This was my 3rd VW and I will be bring my cars for service there going forward. It was extremely pleasant and I look forward to dealing with them in the future. More

awesome experience, i had a great sales person really hooked me up with a great car. I got more then i was asking for in the car. Duncan kept in touch with me for weeks at a time never giving up on the hooked me up with a great car. I got more then i was asking for in the car. Duncan kept in touch with me for weeks at a time never giving up on the search for the car i wanted!! and with just a little bit of patience u will get the car you love and want to never get out of and drive forever. i bought a 2011 gti and i love the car along with the service, everyone was very nice and showed that they were putting 110% into making the customer happy. from the time i have spent going back and forth with Duncan finding the right car for me i can say he is now a good friend of mine and will keep in touch not only is he a great salesman but a good friend also. More

When I went to Douglas I didn't know what to expect. I haven't bought a car in 10 years, and am a little rusty on car buying. Nichlaus Made it a Great experience, and I must say I would definately reco I haven't bought a car in 10 years, and am a little rusty on car buying. Nichlaus Made it a Great experience, and I must say I would definately recommend him and Douglas. He explained all the features on my car, and delivered at a price as promised which was competitive. I give them top ratings! More

I loved coming to Douglas Volkswagen! Jeremy helped me from the moment that I walked in the door and was incredibly knowledgable about all of the different options for purchasing a new vehicle and for lea from the moment that I walked in the door and was incredibly knowledgable about all of the different options for purchasing a new vehicle and for leasing one. If I ever get another car in the future, I would definitely come to Douglas VW! More

I have wanted a VW Beetle since I was 9 years old, so naturally when it came time to buy my first car I immediately started researching certified pre-owned Beetles in the area. After a very enjoyable tes naturally when it came time to buy my first car I immediately started researching certified pre-owned Beetles in the area. After a very enjoyable test drive, I started to discuss my options with Jeremy, the salesman at Douglas. Jeremy discussed the importance of test driving other vehicles, that weren't Volkswagens, to ensure that I made the right decision since it was going to be my very first car. I then went on to have a horrible experience at a Honda dealership and after that I knew that the Beetle I test drove with Jeremy was my car. I immediately called Douglas and put a deposit down, via the phone, no less. The whole dealership was incredibly accommodating throughout the entire process. I truly felt that Jeremy was on my side while navigating the credit process, and the financing options. Jeremy told me all about the college grad program and walked me through that process and even recommended an insurance company for me. I had a truly great experience at this Dealership and with Jeremy as my salesman. I highly recommend not only using this dealership, but asking for Jeremy as well. More

Went to the dealership a few days ago to look at the Vw CC. The dealerships parking was a little tight but I guess it would be since it is an in town dealer. Met tito as soon as I walked in and he was ver CC. The dealerships parking was a little tight but I guess it would be since it is an in town dealer. Met tito as soon as I walked in and he was very nice. We sat down and he asked me about what I wanted in my Cc. We went for a drive and I loved it. Tito told me that the csr has some great deals and if I'm interested in thr car that I should jump onto the great deal being offered. Well he was not kidding at all. So I now am a proud owner of a vw cc. Thanks tito for your professionalism and a great deal. More