Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,465 reviews
We recently purchased a new Passat for our daughter and Chris Walsh was the most honest and helpful sales person we have yet to encounter!..He made the whole process simply a pleasure and other customers w Chris Walsh was the most honest and helpful sales person we have yet to encounter!..He made the whole process simply a pleasure and other customers will be very fortunate to deal with Chris and his no pressure sales approach! More
IRENE YOU ROCK!!!!!!!!!! I Recently purchased a car through Douglas VW. I am very pleased with the outcome. I left with an awesome deal in the price range I was looking for and in a comfortable month through Douglas VW. I am very pleased with the outcome. I left with an awesome deal in the price range I was looking for and in a comfortable monthly payment. Irene was very professional, she took her time with me to make sure I was happy with my choice. She made me feel comfortable through the whole process. KEEP UP THE GOOD WORK.... More
Nick was a great salesperson and very helpful to us when we purchased our daughters car. I recommend this dealership and Nick if you are looking to buy a new or used car. Linda Simpson we purchased our daughters car. I recommend this dealership and Nick if you are looking to buy a new or used car. Linda Simpson More
I recently purchased a pre-owned Jetta from Douglas VW. From the moment we stepped into the dealership David Suchocki provided us with great service. It was the third dealership I visited that day and it w From the moment we stepped into the dealership David Suchocki provided us with great service. It was the third dealership I visited that day and it was the first time that I didn't feel pressured to buy a car, especially one that I didn't want. Dave knew we were there to buy a car, we told him what we were specifically looking for and he made sure to stick within those guidelines. What impressed me most about him was that he was able to maintain a friendly yet professional approach without ever once being pushy. Even though the car was not ready for pick up when I would have liked due to it not being cleared by the mechanic, Dave kept me in the loop at all times and quickly replied my texts. There was an issue that came up with my insurance so Dave called the company and was able to take care of the problem. He even drove all the way to my house to drop off the Temporary license plates despite me living very far from the dealership. I was very impressed with his customer service. If any of my friends ever mention wanting to purchase a car, whether new or used, I'll definitely recommend Douglas VW and tell them that they'll be in good hands with Dave. More
Im a local customer who like to try to make purchases in town if possible and of course as long as customer service is good... Well Douglas VW did just that, from the beginning of walking into the dealersh town if possible and of course as long as customer service is good... Well Douglas VW did just that, from the beginning of walking into the dealership being greeted by Tito to having him sit down with me and figure out what exactly I am looking for in a car, to a very nice extensive test drive onto the highway and back locally... He also showed me the service department which was average but, he said words that stuck with me... Such as although we don't have the big screen TV and fancy lounge area, what we do have is outstanding customer relations and making sure that the customer is always taken cared of... Made sense, I guess if im looking for a place to have a coffee and watch the news I can go to Starbucks... Well after driving the Passat, and having tito give me a great price without having to go back and forth, I made the deal... Thanks Tito and Thanks Douglas for the great experience in my car purchase.... More
I loved working with Douglas Volkswagen, specifically with Jeremy. He made the experience a breeze for me and my husband. And that scores major points for me especially since I'm 6 months pregnant! I lov with Jeremy. He made the experience a breeze for me and my husband. And that scores major points for me especially since I'm 6 months pregnant! I love my Passat and I would recommend Douglas and Jeremy to any of my friends or family! More
I went in looking for a used car with a set price range in mind. They're where able to get me a brand new car for my price range. They didn't pressure ms into anything and gave me an awesome rate in mind. They're where able to get me a brand new car for my price range. They didn't pressure ms into anything and gave me an awesome rate More
I went to Douglas VW Summit to buy a new car and my experience was wonderful. Jeremy was very helpful and answered all my questions. I told him what I wanted and he immediately found the car, which w experience was wonderful. Jeremy was very helpful and answered all my questions. I told him what I wanted and he immediately found the car, which was Jetta SE black w/black interiot. It took about a week until I got it, but Jeremy let me know the status while I was waiting. I definitely recommend this dealer. More
I just recently purchased a 2013 GLI From Douglas Motors and the buying experience was awesome! Christopher Ng helped me through the entire process. Chris is very knowledgeable, up front, patient he made th and the buying experience was awesome! Christopher Ng helped me through the entire process. Chris is very knowledgeable, up front, patient he made the hole experience fun and ease. I was looking for a dealership that I felt comfortable with. A dealer that had great sales, service and integrity and I have found it with Douglas Motors. I would Highly recommend this dealship to anyone. Thanks Chris! More