Douglas Volkswagen

I purchased a left over 2012 passat Se from Douglas is Summit Nj.....My salesman Bobby was an absolute pleasure to work with......From the time I walked in the door I was treated with the best customer se Summit Nj.....My salesman Bobby was an absolute pleasure to work with......From the time I walked in the door I was treated with the best customer service I have ever had purchasing a new car.......Bobby was very straight forward and very knowledgeable about his product.......Matt Plank handled the paperwork and was equally as polite and straight forward......If you are in the market for a New or Used Vw I strongly recommend the team at Douglas!!!! More

Vlad was very helpful in my new car purchase. He was very knowledgable and really made this purchase easy. He knew his product and got us a great deal. Thanks Vlad! knowledgable and really made this purchase easy. He knew his product and got us a great deal. Thanks Vlad! More

Terrific dealer. Duncan Bradley was my sales consultant. Very knowledgable very easy to deal with. Nice price. All around experience was super. I'll be back! Very knowledgable very easy to deal with. Nice price. All around experience was super. I'll be back! More

This is now my second car that I have purchased from Chris ng and Douglas VW. He is very professional and keeps things very "simple". I highly recommend the dealership and the service is great! Chris ng and Douglas VW. He is very professional and keeps things very "simple". I highly recommend the dealership and the service is great! More

This is our second car from Tito of DouglasVW in 14 months. We're on our 4th Passat (and the last two of which was from Tito). Douglas is 45 mins from our place. We can easily get to 4 or 5 other deale months. We're on our 4th Passat (and the last two of which was from Tito). Douglas is 45 mins from our place. We can easily get to 4 or 5 other dealers much more closer to home but we were very fortunate to have met Tito during our first Douglas visit. For our first car from Tito, it was a pressure-free transaction. No pushing, no stress, and no worries. Unfortunately, that car was involved in a bad accident and we needed another car right away. Without a doubt, another Passat was the way to go bec of its high safety features. For our second car, Tito stepped up even more. He's very knowledgeable and very patient, as well. We even got a loaner for the couple of days while we waited for the car we ordered. Kudos, too to Kevin who inspite of knowing Tito was our salesman, was gracious enough to spend a lot of time with us when Tito was unavailable. Thanks Douglas for everything ! JFrancisco More

Steve made a miracle happen! Because of him I got the car of my dreams, a 2011 Dogde Charger. I had a great experience at Douglas and would definitely recommend it, without a doubt. Steve was great with ever of my dreams, a 2011 Dogde Charger. I had a great experience at Douglas and would definitely recommend it, without a doubt. Steve was great with everything and he got things done smoothly. If you do go to Douglas, talk to Steve, he's the man. More

To date I have had to interactions with the service department. But the sales group was very professional and courteous of personal time. They scheduled and maintained all appointments throughout the department. But the sales group was very professional and courteous of personal time. They scheduled and maintained all appointments throughout the sale and provided a lot of time to review the specific operation of the vehicles components. Also, this dealership offers 24 hour test drives. More

I had a terrific experience at Douglas VW with Tito Delgado. He was very professional, very articulate about the specific features on each vehicle without doing a hard sell. Tito really made the entire Delgado. He was very professional, very articulate about the specific features on each vehicle without doing a hard sell. Tito really made the entire process seamless, I have never had a better car buying experience in my life. I really suggest if my area friends need a new ride to go down there and get treated like a customer and give them a shot. Oh, and I love my new Jetta also. More

We always love VW. We had our VW Golf since 2002 and it was time for an upgrade. We went to Douglas VW because of a friend's recommendation. Met Chris & Vlad, we told them what we were looking for (Golf), was time for an upgrade. We went to Douglas VW because of a friend's recommendation. Met Chris & Vlad, we told them what we were looking for (Golf), we were opened to new or certified used and knew exactly how much we wanted to spend. They were both professional but friendly and easy to talk to. My wife and I looked what they had in stock and fell in love with a 2011 Golf TDI 4 doors. Vlad took us on a test drive, the car was clean and in great condition. Vlad knew a lot about the car and gave us good details. We told Chris how much other dealership was offering us for our trade-in and match it for us. We are very happy with our purchase. Thank you Chris & Vlad! If you ever decide on VW, go in to Douglas VW and ask for Chris or Vlad. More

Vlad was very easy to work with. He was very attentive and answered all my questions. Also he was very knowledge about the product and made the transaction very easy. Thank you Vlad. and answered all my questions. Also he was very knowledge about the product and made the transaction very easy. Thank you Vlad. More