Douglas Volkswagen

This was a painless experience! I had been considering 3 This was a painless experience! I had been considering 3 different makes and visited 3 different dealerships. I ended up deciding on this product be This was a painless experience! I had been considering 3 different makes and visited 3 different dealerships. I ended up deciding on this product because I had a great experience with Vlad. I simply wanted to sit in the car before having any kind of conversation about price, purchase,features and such. I had done all my research online prior. I wanted to qualify it as a comfortable car in terms of drivers seat, visibility, etc. When I said this to Vlad, he went to another lot and got the car (with all the features) I had been looking at. He pulled up offered me the driver's seat and discussed some of the features. He offered me a test drive and then, offered me the chance to keep the car for the weekend. (This was on a Saturday - the dealership is closed on Sunday) I didn't even know this was possible. I took him up on it and by Saturday night, I wanted the car. (Super sales technique!) In any case, on "negotiation day" I found him/Douglas/VW to be fair and to the point. I traded in a car and felt the trade in price was also fair (based on blue book value and on line research). In general, I would recommend the dealership. I would highly recommend doing business with this pleasant, low key, intuitive young man. I believe his approach probably changes to suit his prospect's/customer's sensibilities. A refreshing alternative. I should add: This is the first time I have felt compelled to write an online review. Having read so many erratic reviews, about restaurants in particular, I never take them to heart. That said, I hope this makes a difference for someone out there looking for a similar experience. More

My experience at Douglas was fantastic. We were treated with great hospitality and were given great advice and felt we were among friends. Jimmy was a great help and made our experience worth while. We are with great hospitality and were given great advice and felt we were among friends. Jimmy was a great help and made our experience worth while. We are delighted with our purchase an would definitely come back in the future. More

This was the most enjoyable experience ever with a car dealer. Duncan Bradley, my sales person, was informative and very enjoyable to work with. He didn't waste my time and was very professional. I highly dealer. Duncan Bradley, my sales person, was informative and very enjoyable to work with. He didn't waste my time and was very professional. I highly recommend Duncan Bradley and Douglas VW. More

My experience from start to finish was wonderful. Vlad was knowledgeable, professional, and located my new Beetle as requested. Delivery occurred as promised too! I would highly recommend this dealership was knowledgeable, professional, and located my new Beetle as requested. Delivery occurred as promised too! I would highly recommend this dealership to anyone regardless of where they live! More

I went in to see about trading in my 2007 Jetta for a 2012 Beetle after going to another dealership and not being happy with what I heard. My parents originally bought my Jetta from Isaac and had such gr 2012 Beetle after going to another dealership and not being happy with what I heard. My parents originally bought my Jetta from Isaac and had such great service then that I decided to go back and see what they had to offer. He was very helpful and willing to meet what I could do budget wise and also listened to everything that I wanted out of the car. I am 23 so this was the first car I was buying on my own and he understood that and informed me on everything I needed to know as well as keeping my budget in mind. The Beetle I eventually chose had to be brought in from another dealership and he kept me up to date on the progress of it's arrival everyday. I got the car last Friday and could not be happier. As I type this he actually called me to see how my weekend with the car went and if I had any concerns. I will recommend Isaac from Douglas Volkswagen to anyone looking to buy a car. More

I walked in and dave was the first to come to me. Very respectful and helpful explaining to him what i was looking for. So i seen a car i liked and he gave good detail about everything I had to say about respectful and helpful explaining to him what i was looking for. So i seen a car i liked and he gave good detail about everything I had to say about the car. I would recommend my family or friends if they need a car go see david. David helped me alot and wouldnt go to another dealer exept this one. Thanks alot.. More

Vladimir was great to work with. My husband & I drove from PA to Douglas VW to purchase a 2011 used car. We were very pleased with how Vladimir helped make our trip worthwhile. I would drive 2.5 drove from PA to Douglas VW to purchase a 2011 used car. We were very pleased with how Vladimir helped make our trip worthwhile. I would drive 2.5 hours to this dealership again! More

I went to the dealership to buy a car. I dealt with Tito Delgado and he was very helpful. It was my first car so I had a lot of questions and he was able to answer them. I did buy a jetta :). I will defini Delgado and he was very helpful. It was my first car so I had a lot of questions and he was able to answer them. I did buy a jetta :). I will definitely recommend this dealership and salesman to my friends and family. More

After researching and test driving a few other models, I decided to go with a Jetta at Douglas. The price was competitive and Duncan made the process actually kind of enjoyable! decided to go with a Jetta at Douglas. The price was competitive and Duncan made the process actually kind of enjoyable! More

I bought a 2012 VW Jetta SE w/Convenience from Douglas Motors and have been enjoying it for a month now. No regrets, no complaints! There was no hassling, no hidden fees, etc. We asked for an out-the-d Motors and have been enjoying it for a month now. No regrets, no complaints! There was no hassling, no hidden fees, etc. We asked for an out-the-door price via email and we got one. As simple as that sounds, no other dealership did that. All others replied with a "please come in so we can further discuss..." Plus, a few weeks after our purchase there was a nice surprise that came in the mail! It's the little things :) It was my first car purchase and I'm sure I'll be coming back to Douglas for my next! More