Douglas Volkswagen

Douglas personnel always helpful with advice and guidance. The service is prompt, the communication good and convenient. I have been a Volkswagen owner for many years and I have never received the l guidance. The service is prompt, the communication good and convenient. I have been a Volkswagen owner for many years and I have never received the level of service as I have from this dealership. Vlad is fantastic and is a real asset to Douglas. More

I like that Douglas VW for having a outstanding employee that care about the customers. This person i am speaking is Irene she was very helpful and friendly. She made sure i left out of the dealership happy that care about the customers. This person i am speaking is Irene she was very helpful and friendly. She made sure i left out of the dealership happy with a very nice vehicle. The that was purchase was a 2011 jetta and it rides great. and she work well above too make sure the bank gave me a good deal on the vehicle.I would send anyone there that wants a vehicle the service was great..... More

I had a great experience with Douglas VW when we bought our used Honda Odyssey. Great thanks to Chris Ng who made it an easy buy and provided us with great customer service. I definitely recommend him to a our used Honda Odyssey. Great thanks to Chris Ng who made it an easy buy and provided us with great customer service. I definitely recommend him to anyone looking to purchase a car. More

Steve was jest great call me and told me i would be in a great car with in 2hrs. well he was wright got there at 6pm and left with my car at 8pm on Monday the 16th of Nov. and he is still helping me out great car with in 2hrs. well he was wright got there at 6pm and left with my car at 8pm on Monday the 16th of Nov. and he is still helping me out would tell all my friends looking for a car to see hin at Douglas Auto Group once thank you Steve Bill Gleave More

Very rare nowadays to visit places that truly treat you as a customer. Irene, Tito and the Douglas VW team is indeed an example of those few that dealers that still care about their customers. Thnaks I as a customer. Irene, Tito and the Douglas VW team is indeed an example of those few that dealers that still care about their customers. Thnaks Irene and Tito --- This is the first of a long term relationship with Douglas thanks to you! Adalberto Rivera More

Excellent experience and great customer service over at Douglas. I told Irene my sales rep what I was looking for and she made it happen!!! Very honest and strait forward which is what made my experience Douglas. I told Irene my sales rep what I was looking for and she made it happen!!! Very honest and strait forward which is what made my experience so great. The customer service was unlike any other dealership I have dealt with and a very warm welcoming environment. Even when the deal was closed on the purchase of the vehicle I was amazed at such a low price. Great job Irene and keep up the good work. I absolutely am thrilled with the performance of 2003 passat. Rob More

I just bought a 2012 Passat SE 5 cylinder automatic from Douglass Volkswagen in Summit, NJ. The costumer service at the dealership was top-notch, largely because of my salesman, Isaac Bunton. He was profess Douglass Volkswagen in Summit, NJ. The costumer service at the dealership was top-notch, largely because of my salesman, Isaac Bunton. He was professional, courteous, and fair. He kept in touch regularly while trying to locate a specific color for me, and even kept in contact with me when the dealership was closed for a few days due to the October snowstorm. One of the things that set this dealer apart from others is their desire to have you test-drive their cars to show off their product. More

I went in to Douglas not knowing what to expect. I haven't bought a car in a long while and was a bit rusty on dealing with salespeople. I was happy to find a home at Douglas. Nick made it easy to buy haven't bought a car in a long while and was a bit rusty on dealing with salespeople. I was happy to find a home at Douglas. Nick made it easy to buy a car without being pushy- just helpful. I highly recommend him and Douglas. More

It was my 2md car that I have leased through Douglas. My original salesman was no longer working there, but I was greeted by a yuong man named Vlad. He was attentive to all my needs and made me feel pressu original salesman was no longer working there, but I was greeted by a yuong man named Vlad. He was attentive to all my needs and made me feel pressured free. It was a great experience and I will deffinetely continue to come back. Thank you Vlad. More

Tito Delgado was very very accomodating in our needs and inquiries. He was patient and thorough. Never made us feel rushed or pressured. We traded in our old car and got a lease for a '12 Passat that wasn inquiries. He was patient and thorough. Never made us feel rushed or pressured. We traded in our old car and got a lease for a '12 Passat that wasn't even available yet so we waited a couple of weeks. He kept us posted on the delivery update and was always very professional. If you want a hassle-free car-buying (or leasing!) experience, go see Tito Delgado at Douglas VW. He won't let you down... More