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Douglas Volkswagen

Summit, NJ

5.0
1,502 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,502 reviews

July 31, 2011

I was very happy with the no pressure negotiation and great service nick malanga provided me. I shopped several other vw dealers and didn't get the service douglas provided. Needless to say-m I am enjoyi More

by Chaso11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Malanga
July 30, 2011

I came into the dealership feeling a little nervous due I came into the dealership feeling a little nervous due to prior experiences buying cars. Working with Vlad was a great pleasure. He knew his produc More

by Montecarlo345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad Voskoboynikov
July 29, 2011

I was putting off buying a new car due to the bad previous experience at a honda dealer. I found Nick Malanga a well informed and patient salesman, and was very satisfied with my purchase. I give him More

by donnieespence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Malanga
July 26, 2011

Dan Beckleman was super quick and professional about getting in contact with me after my initial query and handing the sales off to Chris Ng. From there Chris has given the highest level of customer ser More

by jscags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ng, Dan Beckleman
July 22, 2011

Bob went above and beyond the call of duty to put me into a new car without any pressure whatsoever. Post-sale followup was icing on the cake! More

by marknj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
July 21, 2011

We were interested in both the new Jetta wagon and also a pre owned Passatt wagon - our salesman was Bob Cerza - he was very friendly without being too "pushy" we went through the pros and cons of both and More

by rossthis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
July 14, 2011

Bob Cerza made our experience leasing a new car so easy. He never pressured us and held our car until we returned from vacation. It was ready for pick up when we arrived and Bob was really helpful in teach More

by bockc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
July 12, 2011

My salesman Bob Cerza was very pleasant to work with. I was interested in the 2011 Jetta Sport Wagon TDI. There was one on the lot that met my specifications. I took it for a lengthy test ride (highway a More

by abscott64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
July 11, 2011

This was by far the most enjoyable car buying experience I have ever had. Bob was fantastic - very friendly, knowledgable, attentive, without being the least bit pushy. I have already recommended him and th More

by tom.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
July 02, 2011

Vlad was great! This was the second Jetta I had purchased from Vlad and Douglas within 3 months...my Jetta was in an accident and Douglas bought me out and gave me a new car. I would recommend Douglas VW to More

by chiricb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad
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