
Douglas Volkswagen
Summit, NJ
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Dominic was very helpful and wonderful as he always is! Everyone is exceptionally nice @ Douglas from the outside staff to the inside Staff.. lovely and very friendly! Everyone is exceptionally nice @ Douglas from the outside staff to the inside Staff.. lovely and very friendly! More
Great people with great service. Even after the sales made they were still very helpful and caring. I had some questions and a small problem that they were prompt in handling! made they were still very helpful and caring. I had some questions and a small problem that they were prompt in handling! More
Jeremy did a great job of advising us and showing us the selection of cars he had we would use him again and recommend him to others needing a car Good experience selection of cars he had we would use him again and recommend him to others needing a car Good experience More
I’ve purchased 4 cars at Douglas and worked with Jeremy Gutierrez on 3 of them. Jeremy is my go to guy and with my last purchase went out of his way to make sure the financing was in place. Unlike some sal Gutierrez on 3 of them. Jeremy is my go to guy and with my last purchase went out of his way to make sure the financing was in place. Unlike some salespeople at large dealers, Jeremy is also a friend ( and it turned out that we have mutual friends) which makes for a hassle free experience. More
Our last five vehicles—SUVs and minivans—have been purchased here, and done so with the help of Dave. He has gone above and beyond every single time we’ve walked through the door to make sure that we purchased here, and done so with the help of Dave. He has gone above and beyond every single time we’ve walked through the door to make sure that we are getting everything we need within our budget. No question is too trivial, no concern seems too much. Dave knows that the safety of our three young children is the most important thing and he makes certain that both my husband and I feel comfortable at all times. Even after we leave the lot, Dave always follows up with us to make sure we are happy—see if we need anything—or just to say hello. We will never make such a large and important purchase without him. Customers/clients for life! More
Service on 2019 Passat A/C was not working on my 2019 Passat. Was told ac line was leaning on Turbo and got a hole in it. Asked why and they said it came from the factory A/C was not working on my 2019 Passat. Was told ac line was leaning on Turbo and got a hole in it. Asked why and they said it came from the factory that way. More
Great Dealership From the start to the end, everything was straight to the point. Vlad Voskoboynikov was very kind, patient with all my questions, extremely responsive From the start to the end, everything was straight to the point. Vlad Voskoboynikov was very kind, patient with all my questions, extremely responsive, and truly helpful throughout the whole process of buying my new VW. The price was great as well. Overall, it was a GREAT experience! I would definitely recommend Vlad to others! More
Had an incredible stress-free experience during a very stressful time. Contactless pickup was great and felt very safe. This is my fifth VW with Douglas and Isaac is absolutely amazing! Always goes above stressful time. Contactless pickup was great and felt very safe. This is my fifth VW with Douglas and Isaac is absolutely amazing! Always goes above and beyond with a smile and makes sure you get exactly what you want. Best guy ever! Lou in finance was also very friendly and goes over everything so you know exactly what your signing. Highly recommended Douglas VW. It’s why I keep going back! More
From the moment I walked into the dealership until the moment I left Dave Suchocki gave me the most streamlined and thorough assistance. I couldn’t have been happier with every part of the car buying proc moment I left Dave Suchocki gave me the most streamlined and thorough assistance. I couldn’t have been happier with every part of the car buying process than I was with Dave and Douglas Volkswagen. More