Douglas Volkswagen

I recently purchased a new vehicle from Douglas Volkswagen. David Suchocki is absolutely the best! He kept me informed at every step. He kept the process easy, especially with these times of social Volkswagen. David Suchocki is absolutely the best! He kept me informed at every step. He kept the process easy, especially with these times of social distancing and adapting to new ways of conducting business. Anyone hoping to purchase a vehicle should definitely reach out to David. Anybody can sell you a car, David makes it a personal relationship. Thanks David! More

service video a plus I took my low-mileage Golf Sportwagen for a 3-year check-up... at 22K miles. The service tech., Joao, posted a video of his walk-around under the car I took my low-mileage Golf Sportwagen for a 3-year check-up... at 22K miles. The service tech., Joao, posted a video of his walk-around under the car. He pointed out that 3 of my tires were clearly scalloped. Without the video I probably would have been wary, because of the low mileage. But clearly they needed to be replaced. The service video is an excellent feature that serves both the car owner and the dealer. More

Service department (Marvin) kept me updated frequently and had the car ready when I requested. Car was also nicely cleaned and we were able to do no contact drop off and pick up and had the car ready when I requested. Car was also nicely cleaned and we were able to do no contact drop off and pick up More

Service department ignored potential safety issue I took my car in as I was getting an error message. The diagnosis was that a small plug on a critical safety sensor (which sits in the front bumper ) I took my car in as I was getting an error message. The diagnosis was that a small plug on a critical safety sensor (which sits in the front bumper ) had been impacted and snapped off. The position of this plug would make it almost impossible for anything to hit it with any force, so I asked if they had inspected the part to see if it could possibly be defective. I was shocked when the service manager said "who would pay for that type of inspection, thats not our job,". Typical dealer, only caring about who is going to pay them vs. peoples safety. More

I've been to different dealship in the pastbut when I walked into Douglas VW David Suchocki was my sales representative awesome job I walked out with the carI wanted Thank you David you Rock I'm a happy walked into Douglas VW David Suchocki was my sales representative awesome job I walked out with the carI wanted Thank you David you Rock I'm a happy customer. More

Awesome dealing with Jeremy on my newest purchase. The new SUV product line has some awesome style and features. The sales staff was great to work with from Jeremy, Chet and finishing with Matt. new SUV product line has some awesome style and features. The sales staff was great to work with from Jeremy, Chet and finishing with Matt. More

Just worked with Simon at the dealership he’s a great salesman and I highly recommend him to everyone Fair honest and knowledgeable of the products Nice guy I would use him again and recommend him salesman and I highly recommend him to everyone Fair honest and knowledgeable of the products Nice guy I would use him again and recommend him More

My girlfriend and I were looking to lease a car and Jeremy Gutierrez helped us every step of the way. It was out first time leasing so we had a hundred questions and Jeremy answered all of them. We k Jeremy Gutierrez helped us every step of the way. It was out first time leasing so we had a hundred questions and Jeremy answered all of them. We know that he’s someone we can count on whenever we have a question or concern. We would both absolutely recommend Douglas Volkswagen to anyone and we are looking forward to continue to do business in the future. More

"First Rate" Just bought a Tiquan from Douglas VW, the fastest and easiest car pruchase ever thanks to the knowledge and expertise of the more than gracious Jere Just bought a Tiquan from Douglas VW, the fastest and easiest car pruchase ever thanks to the knowledge and expertise of the more than gracious Jeremey Gutierrez as well as Lou in finance who handled my application with the accuracy, speed and precision of a forensic scientist. Thank you to everyone at Douglas for making this, which is usually long and tedious procedure, a simple and expeditious flow which included the immediate and superb detailing job on my purchased vehicle. Thanks again! F. G.- Proud commander of the often coveted, 2020 VW Tiquan SE. More

Tremendous Experience Jeremy and Rich went above and beyond to meet our needs. We got exactly what we wanted. Very happy with Douglas Volkswagen. I will be a customer for l Jeremy and Rich went above and beyond to meet our needs. We got exactly what we wanted. Very happy with Douglas Volkswagen. I will be a customer for life. More