
Douglas Volkswagen
Summit, NJ
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Love this dealer! Nick is awesome! I was buying a car Love this dealer! Nick is awesome! I was buying a car from them while living out of state and they were super accommodating and handled everything f Love this dealer! Nick is awesome! I was buying a car from them while living out of state and they were super accommodating and handled everything for me! Nick helped with the whole process. He was super responsive and also NOT pushy. Nick was able to be reached by phone for any questions or concerns an even did research for me when some extra out of state procedures popped up for me to get my plates. They were quick and efficient the day I came to purchase my car and gave me a fair number for my 2012 beetle which I sold to them. Awesome, transparent, not-pushy dealership! Thanks guys! Love my 2019 Beetle! More
Brian proactively addressed potential future issues with the vehicle, kept me in the loop about service status and even went the extra mile to help getting reimbursed by vw roadside assistance. the vehicle, kept me in the loop about service status and even went the extra mile to help getting reimbursed by vw roadside assistance. More
My husband and I recently bought a VW Alltrack at Douglas Volkswagen. Jeremy Gutierrez was our sales representative and I would buy another car from him. He made the experience pleasant. We have been very ha Volkswagen. Jeremy Gutierrez was our sales representative and I would buy another car from him. He made the experience pleasant. We have been very happy with our experience at Douglas Volkswagen. More
Awesome experience. Went to the dealer where I purchased the car and they didn’t fix the issue. My tires were slowly leaking air and Douglas did a full check on them and found the leaks! They warned a lifel the car and they didn’t fix the issue. My tires were slowly leaking air and Douglas did a full check on them and found the leaks! They warned a lifelong customer in me. Thanks! More
The most friendly and enjoyable experience i have had buying My brother recently went to buy a car and asked me to come with him. we were driving around and came across the Douglas Volkswagen. The moment we ente My brother recently went to buy a car and asked me to come with him. we were driving around and came across the Douglas Volkswagen. The moment we enter we were treated with friendly service and great care. Not only did they help with getting his car at a great deal, help help me get even better insurance for myself. I have never had a better experience buying a car than i did with them. I will be a repeat customer! More
Don't waste your time with shifty dealers, go straight to him and Douglas VW for all your car buying needs. After a month of frustration, going to countless other dealers, I went to Issac at Dougles VW, him and Douglas VW for all your car buying needs. After a month of frustration, going to countless other dealers, I went to Issac at Dougles VW, and in a single afternoon he was able to deliver what no one else in north jersey could! Not only did he hear all of my needs and exceed my expectations; I felt like a valued customer, not another number in his sale log. I cannot rave enough about the quality of this dealership and Issac's customer service. More
I had never even considered a VW till I spoke with Vlad V. His personalized service, honest and transparent feedback and great personality made all the difference for my experience at Douglas VW. I actuall V. His personalized service, honest and transparent feedback and great personality made all the difference for my experience at Douglas VW. I actually left the dealership the same day on my 1st visit with a car, in big part thanks to Vlad facilitating the whole process. I strongly recommend this dealership, specifically the excellent support from Vlad. More
Great dealership, fantastic sales guy Jeremy Gutierrez I leased and bought my Jetta at this dealership, and was actually happy about the process because of Jeremy. Jeremy is the sweetest and unbelievably h I leased and bought my Jetta at this dealership, and was actually happy about the process because of Jeremy. Jeremy is the sweetest and unbelievably helpful. What at first loomed like a process I would loathe was made easy, smooth, and totally relaxed because of Jeremy. Smooth, reliable, and anguish-free. More
Went to Douglas to lease a new VW. My mother has bought 3 cars from this dealer so we went as well. Isaac was a great help and was so easy to talk to and bounce questions off of. 10/10 service! Would definit cars from this dealer so we went as well. Isaac was a great help and was so easy to talk to and bounce questions off of. 10/10 service! Would definitely go back More