Douglas Volkswagen

great dealership Personally I hate shopping for cars. I found Nick Malanga and the douglas group different.\Respectful, courteous and knowledgable would best describ Personally I hate shopping for cars. I found Nick Malanga and the douglas group different.\Respectful, courteous and knowledgable would best describe the douglas family.recommend highly. More

I had an amazing experience choosing my car, down to the model, year and the conditions. The service though was amazing and worth mentioning, the salesman Nick Seider, was kind, very helpful, professional a model, year and the conditions. The service though was amazing and worth mentioning, the salesman Nick Seider, was kind, very helpful, professional and attentive to my questions and my needs for a car. 10 out 10 would recommend. More

Seat heater They were very helpful... shuttled me back and forth to the service center. It took exactly as long as they said it would and the seat heater works fi They were very helpful... shuttled me back and forth to the service center. It took exactly as long as they said it would and the seat heater works fine...and they washed the car. More

Highly Knowledgeable and Patient Team Our family was looking to purchase our first new car as we needed more room and additional seating for car seats. We had done a fair amount of researc Our family was looking to purchase our first new car as we needed more room and additional seating for car seats. We had done a fair amount of research on the Atlas as well as other comparable vehicles prior to visiting the dealership. Upon visiting, Nick Seider was extremely helpful in further explaining all the features and functionality of the Atlas and guiding us towards the model which made the most sense for our needs. Additionally, we had flexibility in our timing of purchasing a new vehicle, and Nick and the team were extremely patient and helpful in highlighting the times which would be most advantageous for us to get a good deal on the vehicle we wanted. We were really pleased with our experience and would highly recommend Nick and the Douglas Volkswagen team. More

Always a good experience. In and out while I waited. Always professional and helpful. Brian always offers a good service experience and I’ve been coming here for over three yea In and out while I waited. Always professional and helpful. Brian always offers a good service experience and I’ve been coming here for over three years. More

Walk in flat tire Walked in with flat tire, they inspected, recommended two new tires (paid for by insurance I purchased with the car). I asked for oil change, they rec Walked in with flat tire, they inspected, recommended two new tires (paid for by insurance I purchased with the car). I asked for oil change, they recommended I was due to flush and change fluids, change wipers. All done in under 4 hours from arrival including alignment. More

Always helpful and caring The summary says it all. A warning message about low tire pressure brought me to the shop that morning. As long as a I was there and it was time for The summary says it all. A warning message about low tire pressure brought me to the shop that morning. As long as a I was there and it was time for my oil change etc. I decided to stick around. Considering that I showed up without an appointment the session went well and the waiting area was comfortable - mission accomplished. More

Jeremy G was a delight to work with. Right off the bat treated me like an old friend. He was prepared for our visit with print out of data on new and used car I mentioned in a brief chat. He had info read treated me like an old friend. He was prepared for our visit with print out of data on new and used car I mentioned in a brief chat. He had info ready for me the moment I got there. Gave me all the time to ask whatever questions I had before, during and after test drives. Pricing provided was quick and great price the first time. No need to worry about being taken advantage of by this dealer. I had already looked at similar vehicle at another location so I knew rough figures and he came to me with better numbers. He understood that I had another vehicle in mind and gave me enough information to base my decision. Unfortunately my budget couldn't fit the car I really wanted so I had to get something a little cheaper. Don't let that discourage you from shopping with Jeremy. He is one of the good ones in this business. I've worked as a vendor in the car biz and have met a lot of salespeople, and he's definitely one to be given your time and money to. You won't be disappointed. More

I experienced the Douglas difference; it's amazing! I bought a Atlas a V6 SE 4 motion. I enjoyed the deal and the SUV. I love it. bought a Atlas a V6 SE 4 motion. I enjoyed the deal and the SUV. I love it. More

We just leased our third VW Jetta from Douglas. Great experience all around. Sales and service are responsive, competent and friendly. Highly recommend this dealership. experience all around. Sales and service are responsive, competent and friendly. Highly recommend this dealership. More