
Douglas Volkswagen
Summit, NJ
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We just leased our third VW Jetta from Douglas. Great experience all around. Sales and service are responsive, competent and friendly. Highly recommend this dealership. experience all around. Sales and service are responsive, competent and friendly. Highly recommend this dealership. More
5 StarsAwesome experience at Douglas VW. I was made 5 Stars Awesome experience at Douglas VW. I was made sure I was getting the very best I can. I was greeted with superb customer service with a fam 5 Stars Awesome experience at Douglas VW. I was made sure I was getting the very best I can. I was greeted with superb customer service with a family feel. David my financial rep, was phenomenal. He got me the vehicle I wanted at a price and loan term better then I had thought. He even made sure I got I had no problems with my auto insurance saving me the hassle of dealing with agents. Thanks David and Douglas VW, we’ll definitely be coming back again! More
Best Sales Peron Ever I saw a Mazda CX-5 Grand Touring at Douglas Volkswagen of Summit that I was interested in. First let me start by saying I am a mature women, I did all I saw a Mazda CX-5 Grand Touring at Douglas Volkswagen of Summit that I was interested in. First let me start by saying I am a mature women, I did all my homework and I knew everything about this car, let's just say I did my homework and was ready to deal. The dealer who greeted us at the door was Nick Malanga, his first question to my husband and I was, WHOSE DRIVING THE CAR, I said I was. Nick is not a hard pounding salesman, he listened to me, intently, and answered all my questions. To my relief he did not address my husband not even once. I was taken seriously, which as a women is not always the case. Nick was calm, pleasant, kind and in general a very likable guy. I gave Nick my bottom line and he patiently went to the Wizard behind the curtain four times. Nick knew I was ready to walk if I didn't get my number so he gave it another try. We negotiated a great value that we were both satisfied with. The dealership then took my car to Mazda for a computer update and we had Masada inspect the car thoroughly. Mazda said we got an amazing deal! Now why is this story so great.....after Nick knew what I wanted he never tried to sell me a VW. What Nick did is he sealed a very good relationship with us and the dealership. This was an amazing experienced with Nick Malanga and Douglas VW.OF SUMMIT. More
Best Dealer to buy a volkswagen I had a great purchase experience at Douglas. I worked with Nick M, He was professional and did a great job to help me find the right car. I haven' I had a great purchase experience at Douglas. I worked with Nick M, He was professional and did a great job to help me find the right car. I haven't bought a car in years, and went to some highway stores first, and wasn't happy with the pressure and service. Douglas was different, respected me and my time. Highly recommend, for sure... More
Nick was amazing at getting what we needed quickly, efficiently and with a smooth process. He comes highly recommend when purchasing from Douglas Auto Group. efficiently and with a smooth process. He comes highly recommend when purchasing from Douglas Auto Group. More
Awesome experience at Douglas VW. I was in and out within 3 1/2hrs. I was greeted with superb customer service with a family feel. Dave my financial rep, went above and beyond my expectations. He got me the 3 1/2hrs. I was greeted with superb customer service with a family feel. Dave my financial rep, went above and beyond my expectations. He got me the vehicle I wanted at a price and loan term better than I had anticipated. He even made sure I got the best possible deal on my auto insurance saving me the hassle of dealing with agents. Thanks Dave and Douglas VW, we’ll definitely be coming back again! More
My experience with Douglas VW is always a positive one .My wife bought her Tiguan last year there , and the salesman Vlad was and is head and shoulders above the typical car salesmen. His knowledge was mo .My wife bought her Tiguan last year there , and the salesman Vlad was and is head and shoulders above the typical car salesmen. His knowledge was most helpful The service department has been exceptional for my wifeS Tiguan. Today I purchased a new GTI and again the buying experience was head and shoulders above the normal dealer experience. And Vlad was most helpful in securing my car and was thorough in the delivery phase of the purchase All in all a very positive experience More
When all hope was lost David Suchocki came to through!! I'm writing to tell of my experience at Douglas and my Salesman David Suchocki. I had a bad experience before going in but when I got there David assu I'm writing to tell of my experience at Douglas and my Salesman David Suchocki. I had a bad experience before going in but when I got there David assured me he'd work with me to get what I needed done. I thought there was no way I'd be able to ride out the dealership with a vehicle especially the 2018 Atlas that I'm in now. What looked like a dead end situation turned out to be a winning situation with Dave's expertise. I highly recommend Douglas Volkswagen and my sales associate David! If you feel like there is just no way you'll drive a vehicle with you current situation please try Douglas and David! More
Simon Krugly provided us with an exceptional car buying experience. From the first visit into the showroom to the delivery of our new Atlas he was friendly and easy to work with. He was straight forward, k experience. From the first visit into the showroom to the delivery of our new Atlas he was friendly and easy to work with. He was straight forward, knowledgeable and fair through the entire car buying process. We highly recommend working with him. More