
Douglas Volkswagen
Summit, NJ
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Great Experience I was changing jobs and needed to get out of my lease which was upside down. Vlad worked with me to find the best solution to my problem. Next time I was changing jobs and needed to get out of my lease which was upside down. Vlad worked with me to find the best solution to my problem. Next time I am in the market for a new car I will go see Vlad first. More
Honest and Caring My wife and I are a single car family and our current car suddenly broke down. After a series of terrible experiences at other New Jersey dealerships My wife and I are a single car family and our current car suddenly broke down. After a series of terrible experiences at other New Jersey dealerships (not VW dealerships) we arrived at Douglas Volkswagen. It's safe to say we saved the best for last because everything about our experience at Douglas was infinitely more enjoyable than our experiences at the other dealerships. The atmosphere at Douglas was relaxed but still professional. We were put in the very capable hands of Jeremy Gutierrez, whom was a pleasure to work with. More
3rd Time w/ Douglas! All great experiences! I've purchased three cars from this group and it has been great each time. Jeremy Gutierrez was tremendous and I will come back to Douglas. I've purchased three cars from this group and it has been great each time. Jeremy Gutierrez was tremendous and I will come back to Douglas. More
Great buying experience! I went to see 4 different brands. the dealers were very unprofessional at 2 and one never called me back. I must say that I got great service and I went to see 4 different brands. the dealers were very unprofessional at 2 and one never called me back. I must say that I got great service and all my questions answered by Nick Mlanga at Douglas. Thanks Nick! More
Perfect place to get a VW Jeremy is the best sales person. He is friendly, patient and knowledgeable. He helped me find the perfect car for me. The manager Rich helped finalize Jeremy is the best sales person. He is friendly, patient and knowledgeable. He helped me find the perfect car for me. The manager Rich helped finalize the deal that worked for my budget. Great team at Douglas VW. More
Vlad is the best! Thank you! Coming from Germany it was tough to lease a car without having a credit history and a driving history. Vlad and the team at Volkswagen were the only o Coming from Germany it was tough to lease a car without having a credit history and a driving history. Vlad and the team at Volkswagen were the only ones that took good care of us and the service was outstanding! In a very short time we had two cars at great rates - much lower than anything thing we were offered before by other dealers. Consulting around insurance and service was objective and very good. Thanks a lot again for everything!!! More
THEY did it again!!!! My third time leasing- Jeremy along with his awesome team provided me with the greatest service and professionalism that far exceeded expectations. Je My third time leasing- Jeremy along with his awesome team provided me with the greatest service and professionalism that far exceeded expectations. Jeremy was able to find me the best deal and car so I was able to drive off happy and excited with my new VW Jetta that very day! I can't say enough about my experience. I predict more smiles in the future for me and Douglas VW!!! More
Great experience!!! All I can say is Douglass Volkswagen provided us with a great experience. The made us feel like customer and not just a number. Also I want to say All I can say is Douglass Volkswagen provided us with a great experience. The made us feel like customer and not just a number. Also I want to say the Jeremy Gutierrez provided us with exceptional advice and service. He is a pleasure to deal with. We are very happy customers. More
Easiest car-leasing experience I've ever had! The entire team at Douglas VW was professional and friendly. My sales professional, Jeremy, was the greatest! He and his team worked with me and made The entire team at Douglas VW was professional and friendly. My sales professional, Jeremy, was the greatest! He and his team worked with me and made sure I was receiving exactly what we discussed. I texted my sales rep at all hours of the day and night and he always responded quickly. Rich made sure I had the car I wanted at the price I could afford. He was fantastic! Usually the signing of paperwork and payments are dreadful, but not this time! Lou was an absolute pleasure to work with. I was not pressured into buying any type of extended warranty or coverage. However, he did inform me of the benefits and I ended up going with some tire and wheel coverage! By the time I left, I felt like I was a part of their family. PHENOMENAL EXPERIENCE (: I highly recommend anyone to visit Douglas Volkswagen! More
2nd Time Even Better Great experience. They 'know the customer' and had the car I wanted ready to buy/lease on for me on my appointment. Leasing was simple and straight-f Great experience. They 'know the customer' and had the car I wanted ready to buy/lease on for me on my appointment. Leasing was simple and straight-forward. More