Douglas Volkswagen

Exceptional Customer Service Vlad for sales. Brian for service. They don't let you feel like a car idiot that's going to be taken advantage of. They work with you. They expla Vlad for sales. Brian for service. They don't let you feel like a car idiot that's going to be taken advantage of. They work with you. They explain things to you. They give you options. If it's a VW you want, Vlad and Brian are the guys you need to see. More

AMAZING EXPERIENCE WITH VLAD! This was my first time ever leasing a car without the help of my parents. I went to Douglas Volkswagen after a colleague recommended I work with Vlad This was my first time ever leasing a car without the help of my parents. I went to Douglas Volkswagen after a colleague recommended I work with Vlad Voskoboynikov. Vlad answered all of my texts and calls right away, which was awesome because I had several questions. He was honest and helpful throughout the whole process. He even answers me right away now and I have had the car for a month. I would definitely recommend Douglas Volkswagen and especially I would recommend working with Vlad! More

Vlad at Douglas VW was Amazing! This is my third VW and my second from Douglas. I was sad to trade in my VW Eos (LOVED that car) but it just wasn't practical with two kids playing h This is my third VW and my second from Douglas. I was sad to trade in my VW Eos (LOVED that car) but it just wasn't practical with two kids playing hockey and a cello player. Size was definitely an issue! I decided to lease the new Atlas and I could not be happier with it. I usually buy and not lease so this was a new process for me but Vlad was so wonderful to work with. He really made the process easy. I also love Douglas for their service department and I wouldn't go anywhere else. They've always been exceptional at service and give loaner cars which is huge! Thank you Douglas VW!! More

Amazing service This is my third purchase from douglas VW , Dave is my go to guy, always so pleasant and on top of everything. Great expierence and excellent service This is my third purchase from douglas VW , Dave is my go to guy, always so pleasant and on top of everything. Great expierence and excellent service . I would always recommend douglas VW . More

I love Douglas Volkswagen I had a great experience at Douglas motors when I bought my car I was treated well and I dealt with Nick Malanga. He treated me like a family member I I had a great experience at Douglas motors when I bought my car I was treated well and I dealt with Nick Malanga. He treated me like a family member I will always remember that thank you Douglas and Nick More

Best experience!!! I am a first time car buyer and Jeremy made the process quick and easy and explained everything in full detail. Answered my a million questions and he I am a first time car buyer and Jeremy made the process quick and easy and explained everything in full detail. Answered my a million questions and helped me find the perfect fit for me!! I was terrified because I did not know much about cars or Volkswagen but he was soo amazing and I am so grateful for his time spend with me and making sure I found the perfect fit for me no matter how many cars we test drove or how many days we spend together figure out what car I loved the best!! I absolutely love my car and I don't ever want to go anywhere else! Thank you Jeremy!! More

"Amazing Service" This is my third Jetta with Douglas Volkswagen and the service has always been amazing. When I had to turn my car back into the dealership because my This is my third Jetta with Douglas Volkswagen and the service has always been amazing. When I had to turn my car back into the dealership because my lease was up Jeremy was the dealer who helped me out. Jeremy was very Knowledgeable and explained everything in great detail. I would definitely recommend Douglas Volkswagen in Summit and would also recommend working with Jeremy, he was very patient and understanding of what I was looking for and helped me find my next car which I love. Thank you Jeremy!! More

Exceptional Experience!!! This was my first time in purchasing a Volkswagen vehicle, so Jeremy Gutierrez made the experience very comfortable and pleasant that it made my decis This was my first time in purchasing a Volkswagen vehicle, so Jeremy Gutierrez made the experience very comfortable and pleasant that it made my decision easy to go with the Volkswagen Atlas. Jeremy was extremely helpful and understanding with the needs I was looking for regarding the features I wanted and the kind of budget that I could afford to spend. I would highly recommend to my family and friends to come visit Jeremy at Douglas Volkswagen to purchase their next vehicle. More

Amazing Service We just bought the VW Atlas RLine. Jeremy was amazing this is the 2nd car we have bought from Douglas and Jeremy. It has been a pleasure working with We just bought the VW Atlas RLine. Jeremy was amazing this is the 2nd car we have bought from Douglas and Jeremy. It has been a pleasure working with Jeremy. We arrived decided on the Atlas, Jeremy gave us the price we wanted for my trade in, and gave us the price we wanted for the Atlas. Abosolute amazing buying experience More

Great communication, great service! I came in over the summer for an issue I was having with my Passat. Brian assisted me and informed me they'd found an antenna problem & that I'd need I came in over the summer for an issue I was having with my Passat. Brian assisted me and informed me they'd found an antenna problem & that I'd need to make an appointment to come back & get a loaner, as they'd need a few days to complete the repair. Everything was so smooth and painless! I was able to come in early before work, drop my car off and get into a loaner in almost no time at all. Brian kept me updated every step of the way, and my car was even ready a day early! From top to bottom, an absolutely fantastic service experience. 10/10 would HIGHLY recommend. More