Douglas Volkswagen

Best service around! I brought my brother's Volkswagen Passat in for a service a couple days ago because conveniently every light came on the dash requesting it to be serv I brought my brother's Volkswagen Passat in for a service a couple days ago because conveniently every light came on the dash requesting it to be serviced when I had borrowed his car. I contacted the sales guy that sold him the car Dave Suchocki for assistance to set me up with an appointment. He made it as painless as possible and directed me to go in the next morning and to ask for the service advisor Francis. I got there 15 mins late from battling with rush hour traffic and was not only greeted with a smile, but helped immediately and directed towards the waiting area which was being replenished with drinks and treats for while people wait. So I made myself comfortable, grabbed a water, and caught up on some much needed Rachel Ray while I waited. They checked in with me serveral times to assure me they were almost done, and gave me a print out of all of the upcoming services he was almost due to have with prices so when I had him call to make the next appointment he knew what to expect. They also incouraged that we schedule at our convenience and offered a loaner car so either of us could get things done while the car would be working on. I am more than grateful for the genuine kindness and utmost professionalism that morning because customer service is a really big deal to me, especially when spending a lot of money on a purchase or a service. If anyone has any reservations on using a dealership versus a private shop, this one is legit! More

Great service, quick in-and-out. Simon Krugly Douglas VW has been our go-to company for lease vehicles since 2007. We continue to patronize them because they are no nonsense and get Simon Krugly Douglas VW has been our go-to company for lease vehicles since 2007. We continue to patronize them because they are no nonsense and get us in and out very quickly. Plus the vehicles are great and require very little service during the term of lease. More

First time buyer,,,, So today I had an appointment with roger and layne to see if I qualified for a automobile,,, I thought I wasn't gonna come out of their driving due t So today I had an appointment with roger and layne to see if I qualified for a automobile,,, I thought I wasn't gonna come out of their driving due to low credit but they really worked hard to get me a Beautiful ride for me and my kids ,,,, they are the real DEAL!!! I can say I've been to other car dealers and none tried to help me until I met them they're awesome Thanxs again satisfied customer ?? Aldemia Gonzalez More

Dreading the process I was dreading turning in my over mileage vehicle . Simon Krugly made the process easy . There was no back and forth nonsense . Straight forward , qui I was dreading turning in my over mileage vehicle . Simon Krugly made the process easy . There was no back and forth nonsense . Straight forward , quick and fair , I left with my new vehicle shortly . I'm enjoying my new car ! Thanks Simon . Mary F. More

Amazing Experience!!! I went in to Douglas Motors believing that I would be stuck in a car that was upside down 20,000. Dave and Mike made the impossible happen for me! The I went in to Douglas Motors believing that I would be stuck in a car that was upside down 20,000. Dave and Mike made the impossible happen for me! They helped me in ways that 4 other dealerships could not and did it while educating me! I'm so grateful for all of the staff at Douglas Motors that took their time with me today, including Simon who made sure I knew everything about my new Tiguan! Thank you so much guys and you now have a customer for life! More

Best salesperson, great VW dealership! I just leased my 3rd VW with Jeremy G. He is like my personal car consultant; it feels more like he is working for you and not the dealership. Jerem I just leased my 3rd VW with Jeremy G. He is like my personal car consultant; it feels more like he is working for you and not the dealership. Jeremy ask all the right questions and knows exactly what I am looking for. He put together a great deal on a brand new 2017 Passat R-Line. Highly recommended if you are in the market for a VW. More

Best deal on a new VW! I was very happy with my sales experience. Dealing with Nick was like dealing with an old friend. Was a great experience to say the least. I am ha I was very happy with my sales experience. Dealing with Nick was like dealing with an old friend. Was a great experience to say the least. I am happy with my bew car. More

Excellent experience Douglas VW proves that Loyalty runs both ways. Based on my previous purchase Jeremy correctly anticipated the model that would be the right match for Douglas VW proves that Loyalty runs both ways. Based on my previous purchase Jeremy correctly anticipated the model that would be the right match for me. He listened to my list of desired features and made valuable recommendations. At no time did I feel pressured, and he did not try to sell me anything I didn't need. I am extremely happy with my car and the great experience, and strongly recommend Douglas Volkswagen and Jeremy. More

Thank you, Vlad! I walked into Douglas Volkswagen, about a month ago, completely oblivious to the process of leasing a car. Vlad instantly made me feel comfortable and I walked into Douglas Volkswagen, about a month ago, completely oblivious to the process of leasing a car. Vlad instantly made me feel comfortable and explained every step thoroughly. Thank you, Vlad and the Douglas Volkswagen family, for your patience and excellent service! I could not be happier with my new car! -SMK More

5 Star Review: Vlad Voskoboynikov!!! Thank you Vlad! I had such a great experience at Douglas VW and came home with a beautiful Jetta Hybrid. I would not only recommend this dealership, b Thank you Vlad! I had such a great experience at Douglas VW and came home with a beautiful Jetta Hybrid. I would not only recommend this dealership, but highly recommend Vlad Voskoboynikov. He was awesome, professional and a pleasure to meet! Overall, the whole experience was amazing! More