
Douglas Volkswagen
Summit, NJ
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Excellent. Customer service Dave Suchocki is one of the best sales person on the lot, he took his time in explaining everything to me in regards to fees and rates that the bank Dave Suchocki is one of the best sales person on the lot, he took his time in explaining everything to me in regards to fees and rates that the banks were offering me as well as got me into the car I wanted not the car the dealer wanted, he even helped out with my trade in. He found out for me that the car I was trading in had frame damage and I was able to take it back to the dealer I purchased it from and actually got my money back because of the type of damage the vehicle had. I am a very satisfied customer and I will be purchasing all my vehicles from Dave. More
Douglas Rocks!!! I had the pleasure of having Dave as my sells rep... He was excellent. The worst thing about going to a dealership is having a rep not listen to your I had the pleasure of having Dave as my sells rep... He was excellent. The worst thing about going to a dealership is having a rep not listen to your wants... Not Dave!!! If I didn't show interest in a vehicle he didn't waste any of my time trying to get me to consider buying it at all! The transaction was great not to mention the day I visited Douglas they were having some type of party that they allowed me & my cousin to participate in. THE FOOD WAS GREAT! We really enjoyed ourselves great service great food what more could you ask for. It really was one of the best purchasing experiences I've had thus far. I'll be back when it's time to trade my truck in for something newer... Thanks Dave once again! You Rock bro! More
Great Buying and Customer Service Experience Let me start off with how impressed I was with my car buying experience at Douglas Auto. It was all due to the sales representative Dave (David S). Let me start off with how impressed I was with my car buying experience at Douglas Auto. It was all due to the sales representative Dave (David S). He not only had patience with me. He went above and beyond to find me the right car with no hassle. I've always had bad experiences going into car dealerships therefore leaving without purchasing a car. With Dave giving me the attention I needed and understanding what my expectations were he far exceeded my expectations. I am completely happy with my car purchase and will be going back to Douglas Auto to deal with Dave for all future purchases. More
Greatest deal from nick I just want to give kudos to Nick M. In sales. He did a great job finding the right used car for us. The price was fair and it was a no hassle experi I just want to give kudos to Nick M. In sales. He did a great job finding the right used car for us. The price was fair and it was a no hassle experience More
Love my Tornado Red VW Beetle My husband and I were fortunate to meet Tito Delgado when we went in to Douglas VW to test drive the Beetle. He was very solicitous of my husband's ph My husband and I were fortunate to meet Tito Delgado when we went in to Douglas VW to test drive the Beetle. He was very solicitous of my husband's physical limitations and made sure we were comfortable. He did not pressure us to make any decisions and explained everything to us as we went along. Tito has since followed up several times with me by e-mail to offer his help and to make sure I am as delighted with the car now as I was the day I bought it. More
Very excited about purchasing my new Jetta I had mixed feelings about purchasing my first VW but meeting my sales man Tito Delgado at Douglas was a very good experience he made me feel conf I had mixed feelings about purchasing my first VW but meeting my sales man Tito Delgado at Douglas was a very good experience he made me feel confident in the decision I was making, he went through everything with me. At no point did I feel pressured or overwhelmed which has happened to me at previous dealerships he was extremely patient and went over everything with me and answered all of my questions. More
Love my new Golf! I had a great experience while trying to find the right car to fit me. Simon was very patient an adamant with helping assist me in my car buying proce I had a great experience while trying to find the right car to fit me. Simon was very patient an adamant with helping assist me in my car buying process. I'm very picky but he got the job done. Thanks Simon for a tremendous car buying experience. More
Passet Jeremy showed me everything that I need to know about my car he is excellent salesman I would also say that Vw should have more salesman like Jeremy G Jeremy showed me everything that I need to know about my car he is excellent salesman I would also say that Vw should have more salesman like Jeremy Guitierrez . More
Extremely great experience I had the pleasure of meeting a very nice young man named Tito Delgado and I must say it was a good experience compared to other experiences that I' I had the pleasure of meeting a very nice young man named Tito Delgado and I must say it was a good experience compared to other experiences that I've had in the past. He made me feel extremely comfortable talk to me through everything, answered all my questions and concerns. More
long time Vw owner i am a long time Vw owner and I keep my cars for a very very long time. So I haven't been inside a showroom for a long time but when one of my Vw's w i am a long time Vw owner and I keep my cars for a very very long time. So I haven't been inside a showroom for a long time but when one of my Vw's were on its last leg, I went into Douglas Vw and met Tito. He was very kind and helped me throughout the entire process and gave me many options as to the best fit Vw work for me. He made buying a car fun and exciting. Thanks tito for being awesome in my car buying experience. More