
Douglas Volkswagen
Summit, NJ
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Efficient & courteous staff I came looking to buy a Volkswagen Passat, and I found the staff to be very quick & efficient in getting me to check the trim I wanted, and also got m I came looking to buy a Volkswagen Passat, and I found the staff to be very quick & efficient in getting me to check the trim I wanted, and also got me a test drive in no time. It all felt very organized with no unnecessary waiting required. Special mention for Jeremy Gutierrez, the sales manager who handled my purchase. He was meticulous and made sure I was aware of all the details of the car I was buying, and also was helpful with getting my trade-in valued and incorporated into the sale. Overall, I'm very pleased I bought my car from Douglas Volkswagen. More
Great seamless experience thanks to Jeremy G I am a new person into the country no naturally everything seems new and a bit daunting especially buying a new car. Jeremy was great and explained fu I am a new person into the country no naturally everything seems new and a bit daunting especially buying a new car. Jeremy was great and explained fully the scheme whereby foreign professionals can get a new car in the US without prior US credit history. I test drove a Tiguan liked it and took it. It is great Vw have such schemes for foreign professionals. Jeremy was great, very friendly always replied promptly to calls and texts. Certainly will make sure any colleagues in similar situation to me go and see him. Having driven VW for 15+ years in the UK I am glad to continue my association with them into the US also. More
Best salesman I have ever dealt with-nick I purchased a car from Nick malanga and was happy to do it! The purchase was actually fun! The staff was great too! Nick is great! I purchased a car from Nick malanga and was happy to do it! The purchase was actually fun! The staff was great too! Nick is great! More
Excellent sales consultation with Nick Malanga I have had extensive experience buying cars new and used from many different dealerships. I recently purchased a Jetta from Douglas VW and was fortuna I have had extensive experience buying cars new and used from many different dealerships. I recently purchased a Jetta from Douglas VW and was fortunate enough to work with Nick Malanga, a sales associate. Over the years I have dealt with many salespeople, but I was immediately impressed by Nick's in depth knowledge of the VW line. Being a first time VW buyer, this was important and he was very helpful and I felt I was making the right decision. I could tell that selling cars is not just a job to Nick, as he is a true "car guy" like myself. Nick informed me he has been with Douglas for quite some time, 14 years. It's obvious from his many positive reviews that many other customers have had similar experiences dealing with Nick. More
Trustworthy I was on the fence about purchasing a new car. Drove into the lot, saw the car of my current dreams the VW New Beetle! Just happened to run into D I was on the fence about purchasing a new car. Drove into the lot, saw the car of my current dreams the VW New Beetle! Just happened to run into Dave, he immediately stopped what he was doing to ask if we had any questions or needed any help. From that moment on it was a match made in heaven. I had the perfect salesman, he had the perfect customer (toot toot). Dave Suchocki is thorough and patient. Very accommodating. Always approachable. Eager to help. Needless to say, I jumped the fence and drove off the lot with my Beetle!!! Love ya Dave, Adrienne Harden More
No wasted time, felt great when we left Tito, Handled our lease of the Jetta with no downtime, no hassles, and we were finished the deal in under 2 hours. Picked the car up 2 hours later a Tito, Handled our lease of the Jetta with no downtime, no hassles, and we were finished the deal in under 2 hours. Picked the car up 2 hours later and left. Great Experience!! More
Great place to buy and service a car !!!! I`am very happy Simon the sale`s person is the best,and Douglas just can`t be beat for there great service !!! Thank you. I`am very happy Simon the sale`s person is the best,and Douglas just can`t be beat for there great service !!! Thank you. More
Simon form Douglas VW is the best! From the moment I walked in to the moment I walked out with a new car, Simon treated us with proffesionalism and kindness. I would definetly recomend From the moment I walked in to the moment I walked out with a new car, Simon treated us with proffesionalism and kindness. I would definetly recomend Simon and Douglas VW to anyone looking for a Volkswagen! More
Great experience We had a wonderful experience with Tito. He was quite helpful and really made us feel as though we were getting a great deal. We didn't feel pressured We had a wonderful experience with Tito. He was quite helpful and really made us feel as though we were getting a great deal. We didn't feel pressured in any way which was the best part. More
Great service! Recently, I picked up nails in 2 tires and needed to bring my Golf in for "emergency" service. It was the day after a holiday and they were short-sta Recently, I picked up nails in 2 tires and needed to bring my Golf in for "emergency" service. It was the day after a holiday and they were short-staffed, but my service representative Dominic Romano not only managed to get my tire issue addressed but was also able to get the next scheduled service done too. I've been a Douglas customer for 3 vehicles and for over 12 years. The fantastic service I always get from Dominic and the Douglas service team keeps me coming back. More