
Douglas Volkswagen
Summit, NJ
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Thanks Douglas and thanks Simon Krugly for making this deal happen. Simon was very knowledgeable and very patient in working with the Finance Manager to get a d and thanks Simon Krugly for making this deal happen. Simon was very knowledgeable and very patient in working with the Finance Manager to get a deal done given my unique circumstances. Overall, a very professional and fair dealership. I love my new GTI! More
Recommendation and thanks ...for a job well done by Jeremy Gutierrez, my sales person. Being of German descent, at the time I ordered my car from Douglas, he was sitting on on ...for a job well done by Jeremy Gutierrez, my sales person. Being of German descent, at the time I ordered my car from Douglas, he was sitting on one side of the Atlantic and I on the other side in Germany. The entire selection and purchasing procedure went by modern means, via the Internet, and when I arrived in the States, I was able to take possession of my car previously sight unseen, and everything was as ordered, with all special wishes included. You can not beat that cooperation. More
Best Customer Service No doubt about it! For me a and my family there is no better place than Douglas Motors in Morris County to service our VW's. Million thanks to Brian A No doubt about it! For me a and my family there is no better place than Douglas Motors in Morris County to service our VW's. Million thanks to Brian Ardente and his Manager for their outstanding services to my family. More
not the place for challenged credit I was lured to this dealership a few days ago from someone stating they did special financing and they had a program based on your income not your cre I was lured to this dealership a few days ago from someone stating they did special financing and they had a program based on your income not your credit. When I got there it was a different story because I know I make more than enough to finance a vehicle. After being there for an hour of them asking me to be patient they are working on it, I was told there was nothing they could do for me and I would need a co signer after I already expressed that wasn't a possiblity . after I left credit karma alerted me I had been run through 11 different banks , that's not only excessive its abusive for someone with already damaged credit. I am now dealing with the aftermath of that. More
absolutely wonderful!!! The best experience ever! I didn't think that I would walk away with a vehicle do to my challenging credit but they got the job done with little money The best experience ever! I didn't think that I would walk away with a vehicle do to my challenging credit but they got the job done with little money down! I'm such a happy camper Thank you Irene!! You are the best More
Happy Douglas customer three years ago I went to Douglas VW to buy a VW, and met with Tito. He was great, he had all the answers to my questions and gave me a very honest f three years ago I went to Douglas VW to buy a VW, and met with Tito. He was great, he had all the answers to my questions and gave me a very honest feel which is hard to find in the car business! Well three years later my lease was coming due and it was time to get into a new VW and I heard that Tito left, but when I decided it was time to make my deal I went to Douglas I saw Tito their, and OMG was I soooo happy because I felt that not only was I going to taken good cared of but I was also going to get a great deal! Thanks again Tito for the professional service that you bring to Douglas VW and to me! More
Hands down best deal I came in with my wife not expecting to get this vehicle at that price and I did .chris told me that if you want something bad enough go for it .you o I came in with my wife not expecting to get this vehicle at that price and I did .chris told me that if you want something bad enough go for it .you only live once so I took the advice.like I said hands down best deal.. More
best experience ever I was looking for new car but wasn't sure if I could get a lease on my own,until I contacted Christopher harper,i mentioned to him what I wanted and w I was looking for new car but wasn't sure if I could get a lease on my own,until I contacted Christopher harper,i mentioned to him what I wanted and what I could pay per month and these guys over at douglas exceeded my expectations,fast friendly service dept..if looking for the vw of your dreams contact chris. More
Excellent service, efficient and very helpful By far the best service I have ever experienced. They were efficient, friendly, and helped me through the entire process. Jeremy was very thorough and By far the best service I have ever experienced. They were efficient, friendly, and helped me through the entire process. Jeremy was very thorough and helped me through every process, he was to the point and knew an answer to every question I had. I would highly recommend their service. More
Extremely Unsatisfied Customer!!!! Never do business with these guys. I submitted a complaint to the better business bureau on these guys to resolve trade-in payment charge. I receive Never do business with these guys. I submitted a complaint to the better business bureau on these guys to resolve trade-in payment charge. I received an offer to settle and accepted the terms. The case was closed as satisfied, but I was still billed for the trade-in charges. Never take these guys for their word as they will say anything and post fake ratings. More