
Douglas Volkswagen
Summit, NJ
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Exceptional Buying Experience My buying experience with Jeremy Gutierrez and Douglas Volkswagen was among the best I have ever experienced. Jeremy was very responsive and straight My buying experience with Jeremy Gutierrez and Douglas Volkswagen was among the best I have ever experienced. Jeremy was very responsive and straightforward. When he told you he would do something, he followed through in a timely manner. I feel he was interested in getting me the best deal he could and he has continued to work on my behalf even after the sale was completed. He kept me informed throughout the sales process and there were no surprises. My experience with the rest of the Douglas team has been equally gratifying. To sum up my experience: Jeremy and Douglas VW are ethical and customer focused and have exceeded my expectations. More
Nick malanga is the best salesman I am extremely happy with the service I received at Douglas Volkswagen-Nick Malanga made my shopping experience the best it could be. I definately rec I am extremely happy with the service I received at Douglas Volkswagen-Nick Malanga made my shopping experience the best it could be. I definately recommend this dealer! More
Excellent Customer service Jeremy at Douglas found me the exact car I was looking for and found it quickly. Did not have to wait around the dealership to get the deal done. I ca Jeremy at Douglas found me the exact car I was looking for and found it quickly. Did not have to wait around the dealership to get the deal done. I came in to review the car and sign the paperwork in under an hour. More
Nick Malanga was great! Nick Malanga was professional, customer-focused and a pleasure to work with. He answered all of our questions, and made us comfortable in knowing tha Nick Malanga was professional, customer-focused and a pleasure to work with. He answered all of our questions, and made us comfortable in knowing that we were getting the best deal in our lease trade-in. I would recommend Nick to anyone looking to buy or lease a VW. More
Jeremy was a very good salesman. He was very knowledgable, kind and was very determined to help me find the GTI of my dreams. I would definitely recommend J was a very good salesman. He was very knowledgable, kind and was very determined to help me find the GTI of my dreams. I would definitely recommend Jeremy and Douglas motors! More
Simon Krugly I bought my 2013 cc with Simon Krugly's help. Simon was very pleasant and enthusiastic and contributed to a pleasant purchasing experience. He was w I bought my 2013 cc with Simon Krugly's help. Simon was very pleasant and enthusiastic and contributed to a pleasant purchasing experience. He was willing to work with me to get what I was looking for. I would reach out him again if I wanted another VW. More
Kept in contact until 2015 Beetle was in Met Jeremy 3 months before. We kept in touch by email, he answered all my questions until lease with another carmaker ended. Love my Beetle ! Met Jeremy 3 months before. We kept in touch by email, he answered all my questions until lease with another carmaker ended. Love my Beetle ! More
Jeremy is the greatest. I went back to Douglas for my second lease and once again Jeremy got me into my dream car (Until I can afford the Touareg). Jeremy was professional an I went back to Douglas for my second lease and once again Jeremy got me into my dream car (Until I can afford the Touareg). Jeremy was professional and knowledgeable with just the right amount of charisma to make you feel comfortable. I've been smiling since the test drive. Thank you again Jeremy and all of the supporting cast over at Douglas VW. More
Excellent Overall Experience Amazing salesman (Jeremy), professional, thorough, polite, friendly, knowledgeable. Incredible team, very supportive of not only the client but of ea Amazing salesman (Jeremy), professional, thorough, polite, friendly, knowledgeable. Incredible team, very supportive of not only the client but of each other. Highly recommend VW Douglas. Walked out feeling confident and happy about my purchase. More
Great Dealership. Great Salesperson. 2015 Golf SE. I originally started my research at truecar.com. Douglas VW came up as one of the dealers that participate in the True Car program. Decided to check I originally started my research at truecar.com. Douglas VW came up as one of the dealers that participate in the True Car program. Decided to check out Douglas VW based on the reviews I read on line. Within a few minutes of sitting down with Duncan I knew this would be a positive experience. I don’t go for the high pressure, hard sell experience regardless of what I’m buying. Working with Duncan was not only the opposite of high pressure selling; I also had a lot o fun learning about the Golf. Duncan knows VWs and shared his knowledge throughout the sales process. During my 2nd visit to Douglas VW, we made a deal. There was a near-perfect match already on the lot. I picked up my car the next day. In fact, Duncan picked me up from the dealer where I returned my leased vehicle and then back to Douglas VW to get my car. How’s that for customer service! More