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Douglass Nissan of Waco

Waco, TX

4.9
295 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 295 reviews

November 17, 2020

They were friendly and easy to deal with, they xxu after the sale. This is the second vehicle we have purchased from Douglas Nissan. More

by daledell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

Thank you for your feedback! We greatly appreciate your continuous business at our dealership. We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

Everyone at this dealership was awesome! Chad was the best. He was so nice and helpful and went out of his way to make me feel at ease with the whole process of choosing the best car for me. Phillip wa More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip, Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

Thank you for your great review regarding your previous buying experience. Chad and Phillip are a big reason we are the Home of the Nice Guys! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2020

Chad is awesome to work with. Very informative, he just cares about his customers. He pays attention to detail along with knowing his customers. He has an ethical standard!!!!! More

by lcj_jns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

Thanks you for taking the time to leave us this information about your recent visit. We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

I would like to thank Chad West at Douglass Nissan. I was treated so kindly, no pressure at all. I LOVE my new Murano! Thanks! More

by Janet Wilde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

We'd like to thank you for choosing Douglass Nissan as your preferred Nissan dealership. We are happy to hear that you love your new Murano! Please let us know if there is anything else we can do for you; we are always more than happy to help!

November 05, 2020

We recently bought a 2016 Altima from Douglass Nissan. This was our second car bought from them. Our salesman was Brandon Smith. He was the best salesman and best personality of anyone I have ever dealt More

by Sycho62004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
Nov 17, 2020 -

Douglass Nissan of Waco responded

We're glad to hear we delivered such a great experience. Our team strives to deliver a transparent yet easy car buying experience, and are glad you found this to be the case during your visit. If there's anything further we can do for you, we are always more than happy to help! Congratulations on your new Altima!

October 28, 2020

I have purchased four cars In The last 6 years working with Chad West. He is professional always finds what I want and keeps in contact with me. More

by Cheryl Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shelton, Levi Douglass
Nov 11, 2020 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know about your recent car buying experience. We greatly appreciate your continuous business and look forward to continue working together for many years to come!

October 28, 2020

Love the vibe. The people that work there are always courteous. If Chad West retires, I don't know who I can find who is as good a guy as he is. He knows his vehicles and is quick to explain and walk yo More

by Triple A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Nov 11, 2020 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave a review. It's feedback like yours that really keep us motivated and we're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2020

My wife and I had a very pleasurable shopping experience, totally stress free. We were greeted by a salesman named Chad West. He is a very nice person and was extremely knowledgeable about the vehicles I was More

by rickhill622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad Shelton
Nov 11, 2020 -

Douglass Nissan of Waco responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to leave us your feedback regarding your recent car buying experience. Please do not hesitate to reach out with any of your future automotive needs. Have a great day!

September 04, 2020

We especially appreciated Chad West. He was helpful, respectful, and service oriented. We did not feel pushed, but helped to find what we wanted. I recommend him highly. More

by Levi_Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad Shelton
June 08, 2020

I received excellent customer service from both Chad West and Eric Moore. Everyone made the process easy and convenient. Don’t go anywhere else. 10/10 would recommend! More

by Brittany
Recommend Dealer
Yes
Employees Worked With
Eric Moore and Chad West
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