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Douglass Nissan of Waco

Waco, TX

4.9
295 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 295 reviews

February 07, 2020

Great Car Buying Experience This was absolutely the best car buying experience we have ever had. We were able to check inventory and prices on line before we went to the dealers More

by Woodway Retirees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 17, 2020 -

Douglass Nissan of Waco responded

Thank you for your kind words and this wonderful review! We will pass on your feedback and recommendation with Mr. Chad West. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 06, 2020

New Car Purchase Chad was a blessing to work with. He made the process easy and got me exactly what I wanted. I would recommend this dealership and Chad West to all m More

by lmcmichael69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
February 03, 2020

I enjoy dealing with all the people at Douglass Nissan in Waco. There is only one salesman I work with and that’s Chad West. He is a no pressure guy and explains everything clearly. Actually cares about his More

by kellum_leighann
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 17, 2020 -

Douglass Nissan of Waco responded

Thank you for your kind review; we are happy to pass along your comments to Mr. Chas West. We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2020

Excellent service couldn’t ask for better people between the sales man and finance i will be back to buy another vehicle from the same guy thanks for everything More

by briscoec1987
Recommend Dealer
Yes
Employees Worked With
Chad West
December 30, 2019

This is our second experience working with Chad at Douglas Nissan and he and his co-workers answered our questions and made the process easy More

by barbara22
Recommend Dealer
Yes
Employees Worked With
Chad West and Michael Bahls
Mar 19, 2020 -

Douglass Nissan of Waco responded

Thanks so much for the kind words and taking the time to let us know about your visit. We are thrilled you had a great experience and Chad and Mikey are key in making us Home of the Nice Guys! We are glad you are part of the Douglass Nissan of Waco family!

December 12, 2019

terrible robert is a f-- lier i dont know who wrote those reviews but you all aare crazy the service dept mgr robert broke car seat and said it was me called my phone and started More

by b.stevens35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
connie is got in to it with service mgr robert so they moved her
November 13, 2019

Chad West is the best salesman I have ever worked with. He is very knowledgeable and care about his customers. I love love my car and my experience. More

by jlay7493
Recommend Dealer
Yes
Employees Worked With
Chad West
November 09, 2019

Found Nissan to be very curtious and friendly place. I'm glad I decided to go to this dealership for a new car. The sales man, was Chad West. It was awesome, to learn that he is a man of God. This is the re More

by Luna
Recommend Dealer
Yes
Employees Worked With
Chad west
October 19, 2019

Wow...I needed help and they took care of me! I was in a tight spot and the team took care of me and got me into a 2019 Nissan Rouge Sport and I love it! More

by Robertwill123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
October 17, 2019

My Recent 2019 Maxima Platinum Purchase Douglass Nissan of Waco is an excellent dealership. They are quite helpful, and they don't "pressure" customers. This is not my first purchase from More

by bobvarley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
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