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Douglass Nissan of Waco

Waco, TX

4.9
295 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 295 reviews

November 29, 2023

Honest dealership with excellent service and responsive long term staff that remembers you and treats you like family. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 02, 2023 -

Douglass Nissan of Waco responded

Wow! Thank you very much for the review. We truly appreciate you taking the time to write it as well as shopping with us. Please let us know how we can continue to support both you and your vehicle! Britton Douglass General Manager

November 14, 2023

I worked with Chad. He was never pushy. He and everyone involved made the process very easy. More

by Fdwaine84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Nov 16, 2023 -

Douglass Nissan of Waco responded

Thank you very much for the review and glad Chad took excellent care of you. Please let us know how we can continue to assist during the life of your vehicle! Britton Douglass General Manager

November 01, 2023

What a great experience! We were looking for our daughter's first car. I had talked with all of the Nissan dealerships in the Austin area and was frustrated with the typica More

by SMorgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Nov 04, 2023 -

Douglass Nissan of Waco responded

Wow! Thank you sooo much for telling us about your experience! I am happy that we were able to make your daughters first car buying experience awesome! It doesn't stop there, so please do not hesitate to let us know if you need anything at all! Britton Douglass General Manager

October 30, 2023

Very honest and low pressure car buying experience. The wife is very happy with everything! More

by dwedeking423
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad West
Nov 02, 2023 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We appreciate your business and thank you for shopping Douglass Nissan!

September 29, 2023

Chad gave great service and great deal on my certified pre owned 2020 Nissan Frontier More

by Coop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Oct 05, 2023 -

Douglass Nissan of Waco responded

Thank you for the stars and letting us know how Chad did servicing your needs! Please let us know how we can continue to assist through the life of your vehicle! Britton Douglass Douglass Nissan of Waco

September 28, 2023

I’ve always had a great experience at Douglass Nissan - Chad West provides excellent customer service and great knowledge of their vehicles! More

by JordanC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Sep 30, 2023 -

Douglass Nissan of Waco responded

Thank you very much for letting us know how we did. I hope you enjoy your new vehicle and please let us know how we can continue to support! Britton Douglass General Manager

September 27, 2023

As soon as i pulled into the dealership and got out of my vehicle, Chad West was outside to help me right away! He did wonderful explaining every detail!! More

by ambercrundwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Sep 30, 2023 -

Douglass Nissan of Waco responded

Thank you! Chad is awesome and so are all of our nice guys. If there is every anything you need please do not hesitate to let us know! Britton Douglass General Manager

September 27, 2023

Great service and great salesmen. They make you feel like a friend not just a number. More

by twr3207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Sep 30, 2023 -

Douglass Nissan of Waco responded

Thank you for letting us know how we did. You are not just a number, you are a valued customer and I am glad our actions supported that. Please let us know how we can continue to assist through the life of your vehicle and thank you very much for shopping Douglass Nissan of Waco! Britton Douglass General Manager

August 09, 2023

Excellent sales experience with Chad and Douglass Nissan. Won’t go any other place for a Nissan! More

by SamthebankerSamiam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Aug 12, 2023 -

Douglass Nissan of Waco responded

Thank you very much for the stars and for visiting us at Douglass Nissan! Please let us know if you need anything at all!

August 03, 2023

Dealership is very nice and clean! Everyone is super friendly as well. The best customer service around in my book. I’ve sure enjoying my nice ride.! More

by Rahaferkamp1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Aug 06, 2023 -

Douglass Nissan of Waco responded

Very glad to hear and thank you for taking the time to let us know how we did!