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Dowling Ford

Cheshire, CT

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68 Reviews

1011 S Main St

Cheshire, CT

06410

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Showing 68 reviews

January 20, 2024

Steve brinson please call 8322588826 Trying to buy 2 cars now Mamakkkbq Jana wanna bbq Anna an More

by lartmore247
Recommend Dealer
Yes
Employees Worked With
None
Jan 20, 2024 -

lartmore247 responded

Urgent

September 26, 2022

Family atmosphere here. Fran and Justin were more than accommodating and went above and beyond to provide excellent service. I would highly recommend them to anyone in searc More

by shawnpsimpson10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hoxie, Fran Hoxie
May 21, 2022

Dowling Ford has a very small town dealership feel to it which I prefer over the corporate “high pressure” dealerships out there. They were very personable and I wouldn’t hesitate to buy from them again. More

by ronmar90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Hoxie ?? ???????? And Justin Hoxie ??????????
May 23, 2022 -

Dowling Ford responded

Thank you for the great review! We are so glad to hear that you had a pressure-free and accommodating purchase experience working with the Dowling Ford team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Scheduled an appointment to come buy a car. Confirmed that I was coming day of. Both myself and my partner took the day off of work and drove nearly 2 hours one way. Literally 1 mile away from More

by B.M.
Recommend Dealer
No
Employees Worked With
Beth Healey
May 11, 2022 -

Dowling Ford responded

Barbara, I am very sorry to hear about your frustrating experience. It is never our intention to waste our customers' time, so I am sorry that the vehicle you were interested in was sold. I will be sure to discuss your feedback with the team in order to improve our communication going forward. I understand that we have lost your business, but if there is anything I can do to assist you or clear things up, I would be more than happy to speak with you directly. Thank you, Jack Bradshaw - General Manager - 203-272-2772

May 11, 2022 -

B.M. responded

This is an obvious and intentional tactic to have multiple people come at the same time for the same vehicle to make sure it's sold asap regardless of whether or not you screw the other parties over. You could have called and said someone else was looking at it which would have been perfectly fine but instead chose to mislead us, have us come all the way there, and offer other inventory. We drove over 200 miles round trip with gas at nearly $5 a gallon, losing time from work for this and were offered nothing but a "sorry that sucks, wanna buy a different one?".  I just want other buyers to beware that tactics like this are employed at Dowling Ford.

February 17, 2022

After reading all the great reviews about Dowlling Ford I decided to go there to order my Bronco Sport. So glad I did the experience was wonderful, NO pressure. They are very friendly and honest. Even the ow More

by gpug4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Hoxie, Lauren Dowling
December 05, 2021

ABSOLUTELY THE BEST BUYING EXPERIENCE IN MY 60 YEARS ON EARTH ! I'm naturally a somewhat skeptical person, "don't expect a lot & you'll never be disappointed" is my motto, but Dowling Ford & their team o More

by pbroph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Janus
October 20, 2020

My wife bought a 2017 Jeep Patriot here. We got a great deal, as in there words, they are off the beaten path so have to lower their prices to be competitive. We worked with Dan Janus, and he was friendly, More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Janus
June 25, 2018

My experience with Daniel Janus has been great, he’s very interested in what the customer has to say and listens!!! I would highly recommend him and dowling to my f More

by Lynne l
Recommend Dealer
Yes
Employees Worked With
Daniel Janus
May 07, 2018

HORRIBLE absolutely rude and unprofessional. got mad and defensive because i found a better deal at a different dealership. only cares about the money not what More

by carguy653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Janus
February 19, 2018

Car maintenance and Service I returned to Dowling Ford to purchase my used 2012 Ford Fusion 3 years ago. I trusted them as a family owned business. I generally do not trust car More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager and xxx't Service Manager
Feb 26, 2018 -

Dowling Ford responded

Julie, your comments keep us motivated and working hard for all our guests! At Dowling Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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