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Downey Hyundai

Downey, CA

4.3
4,670 Reviews
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey, Commerce, El Monte and Los Angeles Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce, El Monte and Los Angeles. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Hyundai model for you. Take a test drive in a Hyundai Sonata, Elantra, Kona, Tucson or Santa Fe and prepare to fall in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Hyundai models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Hyundai experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Downey Hyundai, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Downey to get the ball rolling today!
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7550 Firestone Blvd

Downey, CA

90241

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Showing 4,670 reviews

February 17, 2026

Polite and courteous I would have liked all recall parts to be in since I had a appt. I will get a call back when parts arrive. More

by JORGE_ROBLES
Recommend Dealer
Yes
Feb 17, 2026 -

Downey Hyundai responded

Jorge, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 16, 2026

Pamela Martinez provided an outstanding experience and truly went above and beyond. After I accidentally left my driver’s license at the dealership, she mailed it back to me, and she even personally deliv More

by helloyoungsinkim
Recommend Dealer
Yes
Employees Worked With
Pamela Martinez
Feb 16, 2026 -

Downey Hyundai responded

Here at Downey Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 16, 2026

Professional and friendly staff. Clean waiting area. Appreciate the coffee and snacks. Helpful, professional, friendly. More

by PGARCIARUIZ03
Recommend Dealer
Yes
Feb 16, 2026 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 15, 2026

Excellent experience. Excellent experience from start to finish everything went very smooth. The process was transparent, enjoyable and great customer service. More

by Monmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Nino
Feb 15, 2026 -

Downey Hyundai responded

Great to know your new Hyundai Elantra purchase was smooth and transparent. George and our team are delighted the experience was enjoyable from start to finish. Thank you for sharing your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 15, 2026

When I arrived at the service at the dealership, I waited a long time for someone to help me. Then I waited for two hours while the car was being serviced, two hours later they gave me a dirty car, the maste More

by BEGINURGROUPLLC
Recommend Dealer
No
Employees Worked With
Rene Cruz
February 14, 2026

This is my 3rd Hyundai car. Keep coming back for the service. Hopefully this is an isolated event. My horn broke. Took weeks to receive the parts. Service rep showed no in More

by JAYCARDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica ???
Feb 15, 2026 -

Downey Hyundai responded

Thank you for your continued loyalty and for taking the time to share this feedback. We truly value that this is your third Hyundai, and it’s very concerning to hear that this experience has left you feeling frustrated and unsupported. First and foremost, we sincerely apologize for the delay in receiving the horn parts and for the lack of communication throughout the process. Driving without a functioning horn is absolutely a safety concern, and you should never have felt like you were navigating this situation alone. We understand how upsetting it must have been to repeatedly follow up yourself instead of receiving proactive updates from our team. Your concerns regarding communication, urgency, and overall customer care are not taken lightly—especially from a returning customer who has trusted us multiple times. This does not reflect the level of service we aim to provide, and we are very sorry that we fell short in your case. We would truly appreciate the opportunity to speak with you directly to address your concerns and work toward rebuilding your trust. Please reach out to us at your earliest convenience so we can make this right. Your feedback matters, and we are committed to improving from it.

February 13, 2026

Great efficient service Explained everything very well kept us updated on everything Very pleasant and helpful More

by gdve
Recommend Dealer
Yes
Employees Worked With
Soda
Feb 13, 2026 -

Downey Hyundai responded

Thank you for highlighting the efficiency of our service on your Hyundai. We're glad our team kept you informed and provided clear explanations throughout the process. It’s rewarding to know you found the experience pleasant and helpful. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 13, 2026

Downey Hyundai has a great team and is highly coordinated and responsive to the needs of the customer. From the time I arrived to first test drive a Hyundai palisade until two months later when all my servic More

by sherrieryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny and Norma-both awesome and responsive!
Feb 13, 2026 -

Downey Hyundai responded

Thank you for choosing our team for your Hyundai Palisade test drive and follow up service visits. We are pleased our coordination and responsiveness made each step, from that first drive to completing your service requests, feel seamless and professional. Please reach out anytime you need assistance with your Palisade. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 13, 2026

Always great service and in a timely manner I have 2 cars that I purchased from Downey Hyundai and the service is amazing the staff is courteous and helpful More

by GLENNREEDER
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 13, 2026 -

Downey Hyundai responded

Thanks for sharing your feedback. We’re delighted our team provided prompt, courteous service for both of your Hyundai vehicles. We appreciate your continued trust and look forward to welcoming you back. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 13, 2026

Everything went well and I take my cars to you all the time You guys are great More

by GLENNREEDER
Recommend Dealer
Yes
Feb 13, 2026 -

Downey Hyundai responded

Thank you for trusting us with your Hyundai Elantra and for bringing all of your vehicles here. We’re happy to hear everything went smoothly. We look forward to helping you again soon. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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