Downey Hyundai

Impressed with the new "look" of the dealership. Both Tony and David were professional, informative and very helpful. Both Tony and David were professional, informative and very helpful. More

My salesperson was very helpful on my purchase. But to be honest when I got to finance I was not 100% satisfied. I don't like to be force to buy extras things whether I need them or not. And to add But to be honest when I got to finance I was not 100% satisfied. I don't like to be force to buy extras things whether I need them or not. And to add to it I don't appreciate the sarcastic comments. More

thank you guys, for the great and helpful service. i plan on returning in the near future. i plan on returning in the near future. More

Adrian was very knowledgeable and listened patiently while I listed off all the reasons I needed a new car. How true! We did the deal then and there. while I listed off all the reasons I needed a new car. How true! We did the deal then and there. More

They say they do all this inspection on the cars and the cars have problems and when you call they always say we will call you and never do Up to this day I haven’t had a call back from the cars have problems and when you call they always say we will call you and never do Up to this day I haven’t had a call back from the More

Jackie went above and beyond for me…she got me in and out in no time… and I didn’t have an appointment. Best customer service by far! in no time… and I didn’t have an appointment. Best customer service by far! More

The staff was courteous and explained the service recommended. I was asked did I want to have the service because of my low mileage. I was not forced to get the service. I was given an estimated time recommended. I was asked did I want to have the service because of my low mileage. I was not forced to get the service. I was given an estimated time of service completion. When service was 15 from completion I was called and told I could head on over to pick up my vehicle. Went in paid and vehicle was ready a minute or so later. More

I had a very pleasant and painless experience servicing my car. I was greeted and checked in right away. Additionally, Jaclyn and the service team were very friendly, and professional. 5 star experience. my car. I was greeted and checked in right away. Additionally, Jaclyn and the service team were very friendly, and professional. 5 star experience. More

I’m impressed with the revamped customer service since the last time I visited Downey Hyundai. The greeter and service desk person on drop off and pick up were enthusiastic. Hyundai cars have improved ove the last time I visited Downey Hyundai. The greeter and service desk person on drop off and pick up were enthusiastic. Hyundai cars have improved over the last decade so, it’s about time they treat customers like other brands such as Lexus since I also drive one. I just wished Hyundai offered loaner cars for certain circumstances and car being dropped off. I had to pay for my own Uber. Longo Lexus offers Uber/Shuttle/Loaner. Maybe also explain the addons for a 24k maintenance. It seems like it’s mostly oil change and extras for $318. I can’t be paying $300+ every 6k miles unless there are major stuff in it. More

My Service representative, Jackie, did a great job. Thank you. She did a great job convincing me to change me brake fluid. Thank you. She did a great job convincing me to change me brake fluid. More