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Downey Hyundai - Service Center

Downey, CA

4.2
2,409 Reviews
Call Service Center (562) 231-0100

2,409 Reviews of Downey Hyundai - Service Center

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September 13, 2025

The people at Downey Hyundai were very helpful they worked with me they were able to help me get a car I appreciate everything they did great service More

by jo7948618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 13, 2025

Service is extremely slow and we left with more car problems than before we came in. The dealer is also extremely pushy with getting a “5 star review”. More

by jmvelasco23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Downey Hyundai responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please reach out to us directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Feel free to contact us at (562) 231-0100 and ask for Alex Morales or George Nino.

September 13, 2025

The services was not completed and not satisfied at all. The manager did not attempt to rectify the issues. More

by JAMILPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Downey Hyundai responded

We sincerely apologize that you were not pleased with your recent experience. We value your feedback and would like to address your concerns. Please feel free to contact our customer relations department at 562-231-0100 if you would like to discuss this matter further.

September 13, 2025

I loved this dealership they have great customer service and the best thing was I never felt pressured to anything. I will definitely go back if I ever need to purchase another car. More

by rosana_rubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 13, 2025

Our salesman Amro provides great service! Highly recommended Hyundai Downey. I love my new Tucson! More

by vickiecerrito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amro
Report | Print
Sep 13, 2025 -

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 13, 2025

I don’t know about the dealership, I just know I had a wonderful experience with Tony at the Service repair department. He was very informative and kind. He explain what I asked and he wasn’t bother wit More

by EVEFLWR70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony the receipt shows Jose Perez as Serv. Adviser
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Sep 13, 2025 -

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 12, 2025

Great service fast we where in and out sale went fast have not complains I was impressed More

by medranoshelina100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 12, 2025

We weren't expecting to purchase a car the day we did, but Moussa found just the right vehicle for us and made the whole experience a pleasure. He stayed later than he needed to to make sure we were take More

by Daniel Ichinose
Recommend Dealer
Yes
Employees Worked With
Moussa Awada, Riham Megally.
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Sep 12, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 12, 2025

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by ELINOHAKOBYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Victor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2025

Service was exceptional - they were running behind schedule so it was delayed but the advisor took care of it - will definitely use them again for future service needs 🙏🙏 More

by ManishDesai797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perez - Service Dept
Report | Print
Sep 11, 2025 -

Downey Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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