Downey Hyundai - Service Center

My car notified to service need so I call service department and make appointment after one week that was on February 29th 1.00 pm feb 28th they called me and confirmed my appointment too but when I department and make appointment after one week that was on February 29th 1.00 pm feb 28th they called me and confirmed my appointment too but when I go there the service team says no one informed them so that I have to stay 4 hrs if need to do after lots of discussion they put me to finance department I so them my service agreement for 2 years which charged me 4000 $ he says they do only beak down he didn’t understand service agreement is for service it’s not breakdown that’s coming under warranty. Hereafter I never recommend any body to Downey Hyundai More

My salesperson, Ben and Jordan, were friendly, knowledgeable, and not pushy. They took the time to understand my needs and budget and helped me find the perfect car. They patiently answered all my knowledgeable, and not pushy. They took the time to understand my needs and budget and helped me find the perfect car. They patiently answered all my questions and explained the features of different vehicles in detail. More

I had the best experience I ever had at Downey Hyundai the best ok ok the best ok ok More

After 5 times my car is the service Bad service, team mechanics , my car scratches mechanics , my car scratches More

If i could give a negative number i would. Horrible service. Took my car in to complete items that were owed as part of my purchase. 1. Fix the air in the tires to the nitro that they forced m Horrible service. Took my car in to complete items that were owed as part of my purchase. 1. Fix the air in the tires to the nitro that they forced me to purchase . 2. Install the LoJack system they forced me to purchase and 3 to complete a full detail since they were unable to do so the night i bought the car. Three items needed to be completed none were done. I tried to contact service department 8 times while they had my car. They kept promising me they would call me back. They did not. When i arrived to pick up my car noone knew what was going on. I waited over an hour to be told the only thing completed was the LoJack despite me telling multiple people what needed to be done. After the install on Friday i attempted to connect the app to my car. The app said they could not find my car. When I contacted LoJack they did not install it correctly. I called again on Monday multiple times. Again I was promised that someone would call me back. Again noone did. I texted the sales person and left a message. No return call. I have tried to have them fix the problems. They have not. I called once again today (Tuesday) and still noone will help solve the problem. Horrible service, horrible communication. Not to mention that the 2 items i was forced to pay for they did not deliver. Do your self a favor and avoid this dealer and service center at all costs. More

Service was great, I love my new car! Rafa and Abraham are knowledgeable and kind. Rafa and Abraham are knowledgeable and kind. More

Staff were friendly. My car was ready sooner than the estimated time I was provided. My car was ready sooner than the estimated time I was provided. More

Great service. Really had a blast talking about the new line up of cars. Would recommend Really had a blast talking about the new line up of cars. Would recommend More

Attendant well groomed and spoken. ..prepared with question and listened I felt he was comfortable interacting ..prepared with question and listened I felt he was comfortable interacting More

I appreciate the communication I have trust in this company and the sales team that everything was done in the best way possible , And I have faith that they did me justice because I am a first time ca company and the sales team that everything was done in the best way possible , And I have faith that they did me justice because I am a first time car buyer at a dealership. Thanks Sargon and I also appreciate the financial sales team as well. More