Downey Hyundai - Service Center

After disappointing service experiences at other dealers, It was a pleasure to get straight answers and, better yet, a positive resolution to a vexing problem with my car. Jaclyn was friendly, communicative It was a pleasure to get straight answers and, better yet, a positive resolution to a vexing problem with my car. Jaclyn was friendly, communicative and efficient and made me feel like a valued customer. I will definitely return to Downey Hyundai for future service needs. More

Even though I had to wait long the service was still good I had been there since 7:30 in the morning I had been there since 7:30 in the morning More

I took my car in for a recall and even though I had an appointment at 10:00 am, more than 2 hrs after my car wasn’t ready. When I personally asked Gio about the status of my service, he then went to get appointment at 10:00 am, more than 2 hrs after my car wasn’t ready. When I personally asked Gio about the status of my service, he then went to get my car to the service shop and everything all together only took less than 15 min. I also wanted to have an oil change done on my car but after listening to two other clients that they had waited more than 2 hrs. I changed my mind. This was my first time visiting your dealership and unfortunately you guys didn’t meet my expectations!! More

Always great service. Took my needs into consideration. Felt comfortable with the service provided. Will come again. Took my needs into consideration. Felt comfortable with the service provided. Will come again. More

Fast service, easy to get an appointment friendly and polite I will definitely be back for service polite I will definitely be back for service More

Service was quick and easy and Ricardo Velasquez was friendly as well during the check in/out process friendly as well during the check in/out process More

Great service and mindful of my complete service needs. Friendly the service has made me stop going to prior dealership. Friendly the service has made me stop going to prior dealership. More

I could say the service center could had helped me more in detail if they would had explained my instance and the results in a better way. Because my car still need maintenance and they didn’t offer it in detail if they would had explained my instance and the results in a better way. Because my car still need maintenance and they didn’t offer it More

Friendly service. Gio Murcia kept me updated at all times. There was no hassle checking out. Gio Murcia kept me updated at all times. There was no hassle checking out. More

Due to the wonderful service he provided and the wonderful deal he offered, I will most definitely be conducting business with Eddie Quijada again, and I will refer family and friends to him as a re wonderful deal he offered, I will most definitely be conducting business with Eddie Quijada again, and I will refer family and friends to him as a result of the fantastic service he provided. The car dealership is currently undergoing construction, but the service is incredible in spite of this. More