Downtown Nashville Nissan - Service Center

My 2005 Altima has developed problems that I see on internet chatrooms are typical of this model after 3 years. Last winter, the heater began blowing only cold air when the car is stopped, but hot air internet chatrooms are typical of this model after 3 years. Last winter, the heater began blowing only cold air when the car is stopped, but hot air when the car is moving. The transmission has gotten rough and it idles rough. When I took the car in, they were nice enough. They called me to say they were going to change the oil (and charge me for it) to fix the rough idling. I can't imagine how that is related! I told them it had just been changed and I wouldn't pay for it. When my husband picked it up, they said it idled and shifted "just like all the other Altima's." They also said the heater problem was the thermostat and they had replaced it, which didn't make any sense because the air was hot when the car was moving. They were condescending on the phone and refused to consider that there was anything else wrong with the car. I will not go back there, even though I bought the car there before it changed hands. Hippodrome was a quality dealership; Downtown is all hype and aggressive salesmanship with terrible service and attitude! More