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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
September 13, 2022
We bought our car at Downtown Toyota, and have every service there since. They've been great, providing timely service, and rapid turn around on surprise events damage. All the staff are great and clear service there since. They've been great, providing timely service, and rapid turn around on surprise events damage. All the staff are great and clearly communicate any unexpected issues they find and what the options are. More
by oliver10
Verified CustomerEmployees Worked With
September 12, 2022
Good service but unhelpful sales . So I bought both my Subarus at another dealer. even tho it was out of town So I bought both my Subarus at another dealer. even tho it was out of town More
by psupton
Employees Worked With
September 12, 2022
Paid for a new key fob a month ago and rep said it would be in in 3-5 days and he would call. A month later and no word. Also called to get a Lyft ride and was on hold for 20 minutes and gave up and paid fo be in in 3-5 days and he would call. A month later and no word. Also called to get a Lyft ride and was on hold for 20 minutes and gave up and paid for my own lyft. More
by SRABLAKE
Employees Worked With
September 12, 2022
I always trust taking my Subaru here - knowledgeable and good customer service. Would recommend to any friends who also own a Subaru good customer service. Would recommend to any friends who also own a Subaru More
by plancas1
Employees Worked With
September 11, 2022
The fellows there have great service. Car was done quickly and they let me know right away. Car was done quickly and they let me know right away. More
by joellandfield@gmail.com
Employees Worked With
September 11, 2022
Service team could not provide a clear explanation for what was wrong with my vehicle. It was a huge cost ($7,700) and the team member handling the account could not tell me what was wrong or needed to b what was wrong with my vehicle. It was a huge cost ($7,700) and the team member handling the account could not tell me what was wrong or needed to be fixed. I took it to a private mechanic who determined the issue and was able to share detailed information about what was wrong. I then called the Toyota dealership back to see if they were interested in completing the repair ; it has been almost a week and no one has called back. It’s too bad as the dealership is conveniently located. I’m just not confident that the staff have the skills or organizational system to properly care for my vehicle. More
by Carolenoch
Employees Worked With
Oscar was the person who performed the car intake and called about service. I believe Kevin is the person I am waiting on a call back from
September 10, 2022
The staff and my advisor Patrick were very helpful and thorough. I appreciate the time and effort they took to fix my car’s problem. I felt listened to and taken care of. Amazing customer service! thorough. I appreciate the time and effort they took to fix my car’s problem. I felt listened to and taken care of. Amazing customer service! More
by A. Grewal
Employees Worked With
