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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

September 02, 2022

Everyone was nice helpful and completed the task given. Plus they called me when I was late on getting my scheduled maintenance as a reminder More

by GINATYRA3093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Our salesman Quincy Green did an excellent job helping us to purchase our Rav4. He was supportive and give us detailed information about the car that we purchased. More

by JOYBELLESAROMERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Green
September 02, 2022

Brandon stuck with me through the process and resolved my issue earlier than anticipated. I am very happy with the service. More

by CPJAZZ2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Bad service, not answering the phone, somewhat rude and definitely unhelpful. They also overpriced and not helpful for fixing other issues that get fixed for cheaper at other garages. More

by SCTHOMPSON472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
September 02, 2022

I was disappointed to wait 45 minutes to drop off my car for a scheduled 7:30am appointment that u had made for a routine service. Whereas prior service of this type took 90 minutes, this time it took longe More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vern Chao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vern was pleasant and helpful
September 02, 2022

Friendly staff; willing to answer my questions; promptly got my car back to me within a few hours. More

by SUE.JACKY48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know who helped me
September 01, 2022

I've been bringing my 2005 Prius here since it was new. Good care of my car, plus I feel they take care of me. More

by nicoleebrorsen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Bad communication more information you need to explain with your client this is very important More

by ABIBDIARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryce Benett
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

My ONLY complaint is too many cars registered at 7:30 for drop off !!! I was late getting to work that morning ! The staff r great tho’ !!! More

by Lisamune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Fast and friendly. Fixed my problem quickly and I was given a ride home and back. More

by salegria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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