Downtown Toyota-Subaru of Oakland

Had 15k service done. Kevin ordered a warranty part we were waiting on for 12 months. He got the part within 48 hours. Thank you. Kevin ordered a warranty part we were waiting on for 12 months. He got the part within 48 hours. Thank you. More

The customer service was great the employee was very helpful and friendly And was able to answer my question regarding new tires and other services it was an overall great experience helpful and friendly And was able to answer my question regarding new tires and other services it was an overall great experience More

Great service from Kevin G. Good communication regarding the current state of my car. Car returned in time as promised Good communication regarding the current state of my car. Car returned in time as promised More

I just wanna start off by saying that I am extremely happy with the customer service i was given by Abdul Ronnie Marlon Thank you guys so much for your assistance and amazing serviceI truly appre happy with the customer service i was given by Abdul Ronnie Marlon Thank you guys so much for your assistance and amazing serviceI truly appreciate you guys for being straight foward and honest since the getgo you guys kept your word since the first phone call the flight there 7 hour drive home was definitely worth it! Thank you guys once again for the amazing deal on my purchase and for your service go to any of the guys I mentioned you won't regret it they are the guys you would definitely want to make an amazing deal with! More

This dealership helped figured out the problem, quoted me a price and solved the issue in less than 3 business days. They called to keep me updated and we’re very informative as well as kind. a price and solved the issue in less than 3 business days. They called to keep me updated and we’re very informative as well as kind. More

They were really responsive, communicative and clear. I’m grateful for everything they did! Also very speedy! I’m grateful for everything they did! Also very speedy! More

Patrick was very helpful, informative and professional. I was able to pick up my car in a timely manner. I was able to pick up my car in a timely manner. More

the people were very friendly, but the workmanship was not ok. was told that the oil, from another dealership poor work, would be pressure wash away. it was not. car still smells like oil. not ok. was told that the oil, from another dealership poor work, would be pressure wash away. it was not. car still smells like oil. More

Great service! The ONLY thing I’d say is that I really don’t like that every time I bring my car into a Bay Area Toyota dealer for service, I get pressured into tal The ONLY thing I’d say is that I really don’t like that every time I bring my car into a Bay Area Toyota dealer for service, I get pressured into talking to someone about selling my car back. This makes no sense. I’ve only had my vehicle for a little over a year and went to GREAT lengths to find it - a 2018 Prius C. Why would I sell back a car in such high demand? It’s a great car. I bought it because I want it. Unless Toyota wants to both buy my car AND find me a new car, all I’m doing is selling back my car so Toyota can flip it for a profit, leaving me with no car. Lay off on the sales pitches when all I’m coming in for is service. I already get the mailers every week. If I’d wanted to sell it I would’ve approached Toyota. More

Did a great job, but the hub cap was not put on securely because it fell off at some point during highway driving. Disappointed in that. Don’t know at what point it fell off so now I have to pay for another because it fell off at some point during highway driving. Disappointed in that. Don’t know at what point it fell off so now I have to pay for another one. 😔😞 More