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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,978 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,978 reviews

August 09, 2022

Great service thanks for fixing my brakes and for responding quickly with any necessary information. More

by jamesselfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

This was the first time since John Rowe retired that I took my Subaru in for service. My current Subaru is my third, in the past I have always been served by John, who can beat that? Nevertheless, all wen More

by bhallquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Had a nice and easy experience at this dealership. The salesmen were kind and the finance guy was great explaining things. The process did take quite a while. And, the car we bought had literally 0 More

by Usedcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
August 07, 2022

Staff is always friendly and helpful. They advised on best strategy to prevent catalytic converter theft and helped to get installed More

by marianne_s_05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2022

After some negotiating, I feel like I came away with a good deal. The process was easy after that. More

by Edmund.antell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 07, 2022 -

Edmund.antell responded

Process was made easy.

August 07, 2022

Bought a used car: the purchase happened flawlessly. A week later there was an issue which the team handled completely at no charge. That was 5 star service. I had one other smaller issue (an anti-t More

by MRIZZ
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken ( don’t know last name) in service - zero stars. Derrick in sales 4 stars. Junior Rangel in sales 5 stars.
August 07, 2022

They always provide great service for my subarus. I've owned three Foresters over 23 years and have always been satisfied with the service provided by Downtown Toyota-Subaru of Oakland More

by kellerphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2022

Giving a two-star review because they didn’t fix my infotainment system despite my repeatedly telling them it was broken. More

by mkr1383
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe n
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2022

Your dealership is a stereotypical dealership with old school stupid sales techniques. I was pretty irritated by the time I left. I know I overpaid for that car and got stuck with low jack. Yo More

by Bxxx me
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t even care
August 06, 2022

It was a very efficient appointment. The appointment began on time and was completed as scheduled More

by NBWALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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