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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
May 24, 2022
I was there at 10 Am because I had an appointment at 10 and I have to wait more than 30 minutes to check in. and I have to wait more than 30 minutes to check in. More
by VANISHEFQET
Verified CustomerEmployees Worked With
May 24, 2022
Advisor upsold services, did not replace requested damaged part. Price over estimate never discussed. Gave coupon discount only when I complained. Often 30 min delay after service done to prepare bill damaged part. Price over estimate never discussed. Gave coupon discount only when I complained. Often 30 min delay after service done to prepare bill More
by BUYER.BUCHNER
Employees Worked With
Forgot
May 23, 2022
The Technical advisor Vern Chao was very helpful and informative with helping me install a new 12V battery in my Toyota Prius. Vern also arranged for a driver to give me a ride to and from my home in Oa informative with helping me install a new 12V battery in my Toyota Prius. Vern also arranged for a driver to give me a ride to and from my home in Oakland. I am grateful for his help and for the auto center providing excellent service to your clients. Keep up the great customer service! More
by Mktrek
Employees Worked With
May 23, 2022
I was immediately greeted by the sales person upon walking in. They anticipated my appointment promptly at 11:30 AM and was excited to show me the forerunner in the show room. They were super informat walking in. They anticipated my appointment promptly at 11:30 AM and was excited to show me the forerunner in the show room. They were super informative and wanted to help get me the best deal they could for my forerunner. More
by KELLIEMLOPEZ
Employees Worked With
May 21, 2022
Excellent service, very friendly and helpful staff! JD from finance is amazing, he was very patient and kept me informed every step of the way. JD from finance is amazing, he was very patient and kept me informed every step of the way. More
by GABRIELLECARDOZA
Employees Worked With
JD, Terry
May 21, 2022
Well managed service center, reps give good explanations. Keeps my Subaru Forester in good running shape. Keeps my Subaru Forester in good running shape. More
by mlahiff
Employees Worked With
May 21, 2022
My only complaint is the pressure on getting us to consider an offer on our car that we don’t want to sell! consider an offer on our car that we don’t want to sell! More
by JANETEVERHART
Employees Worked With
Not certain who we worked with. Someone kept calling us to sit with a sales rep about selling our car…separate from our service appointment.
May 20, 2022
Punctual and pleasant staff, gave me clear information about what services would be done and how long. Flexibility in completing my work. Shuttle driver was very professional and courteous. about what services would be done and how long. Flexibility in completing my work. Shuttle driver was very professional and courteous. More
by Revdonnaallen
Employees Worked With
May 20, 2022
Love the repair service, sales experience was ok. Overall my experience was one I’d recommend. Overall my experience was one I’d recommend. More
by ANKHASANAMENSOW
Employees Worked With
