Downtown Toyota-Subaru of Oakland

Best car buying experience I could have asked for. From ordering a car with Terry to being called in and assisted by Junior, to financing with JD. Everyone was very professional and thorough with thei From ordering a car with Terry to being called in and assisted by Junior, to financing with JD. Everyone was very professional and thorough with their job to make buying a Subaru from the dealership one of the easiest decisions I’ve had to make. More

Amicable staff and dependable service; I was able to get some parts replaced without hassle. some parts replaced without hassle. More

The people are very friendly and they do everything they can to make you feel welcomed. I also found that everything was done accommodate my needs and financial limitations. I will definitely recommend this can to make you feel welcomed. I also found that everything was done accommodate my needs and financial limitations. I will definitely recommend this dealership to others looking to purchase a Toyota. More

Prompt response, professional and trustworthy service. I am very happy with the service team and their flexibility. I am very happy with the service team and their flexibility. More

I liked because the have a good service they listen what you have to say you have to say More

The dealership is great, everyone tried their best to help me out with my new truck. However, I didn’t really enjoy my service, people at the service department were very unresponsive with my concerns an help me out with my new truck. However, I didn’t really enjoy my service, people at the service department were very unresponsive with my concerns and questions More

Great people who listened to what I needed and helped me find the car that fit me beat find the car that fit me beat More

This dealer makes it a point to install unnecessary “accessories” that they insist are already installed and non- negotiable. The itemization of the accessories are: $1995.00 for Cilajet, $1495.00 for “accessories” that they insist are already installed and non- negotiable. The itemization of the accessories are: $1995.00 for Cilajet, $1495.00 for Lojack (a completely unnecessary tracking device), $1095.00 Invisishield, $499.00 Footprint, $399.00 Nitro (stupidly expensive air for the tires). These unnecessary add-ons add up to a price tag of over $5000. My in high-demand vehicle was also priced at $5000 over MSRP. Add these terrible accessories and that’s a $10,000 overcharge. If these things were not insulting enough, the finance manager Abdul Ferozy, was insulting toward me about not wanting to purchase the Toyota extended maintenance plan, aggressively telling me I was stupid for not purchasing it. When I got home, I looked though the paperwork and realized the accessories included completely negotiable and totally useless warranties through a company called Portfolio Services. I called Portfolio to inquire about warranties and cancel them. Portfolio told me I had purchased these warranties: Everdrive for $399, Code/ Etch for $99, LoJack for $108, Film/ Bronze Package for $89 and Cilajet + extra interior protection $182 + $50. Sheesh. The experience all felt very insulting. Portfolio told me I could cancel the warranties through the dealership. The dealership lied and said the warranties were inextricably tied to the accessories and could not be cancelled. Terrible, dishonest, money-grubbing practices on the part of this dealership. I will tell everyone to stay far away. More

for me it is excellent service and very good staff thank you I would recommend it with my relatives you I would recommend it with my relatives More

Great service — especially liked the car service e provided to get to and from the center provided to get to and from the center More