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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

April 21, 2022

So impressed with the excellence of service. My car and I were in great hands - grateful for the prompt communication, the ease of drop off and pick up, and especially the loaner vehicle for the More

by CAROLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

I had a bad experience dealing with another salesman who after talking me out of a fully payed off car I ended up financing a 2021 brand new small SUV with a high APR. I couldn’t afford payments and was em More

by GOFORGENNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MUHAMMAD LODHI
April 20, 2022

Patrick was so helpful through all the crazy car troubles that i had that week! the customer service at subaru oakland is unmatched and i’m always so grateful to be able to take my car there. More

by sidjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

Emergency repair, I appreciate inspection, same day repair, and great customer service communication and pickup ease. More

by DONNA.J.LACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

Terrible service overall. Horrible treatment by the advisors and other service staff. The cashiers were the only somewhat decent human beings. More

by Knugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel De La Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

My last service was good. The Ser ice agent was excellent in taking care of my need. I appreciated his professionalism and concern. More

by shipper94605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
April 19, 2022

Patrick and all of my previous car associates have always gone above and beyond and are always on time. More

by jessica.gelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

Every time I have my car serviced here, it’s quick and painless. The appt system is easy to use. Drop off and pick up, painless. And every person I’ve interacted with have been transparent and friendly. More

by lporlaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

The service manager was so kind and nice. Got us a ride home with Lyft. Everything seemed well done. For a $2,300 service, I wish the technician would have reset the interior calendar and c More

by stevecompass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know anyone else’s name! All were nice.
April 18, 2022

I had wonderful service. The team was quick, clear, and very friendly. They also addressed all my concerns. More

by CLJ0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
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