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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
December 17, 2021
Convenient, professional, courteous, and efficient. Scheduling appointment online is easy. Waiting room is large. I wish it is a bit more comfortable and heated. Scheduling appointment online is easy. Waiting room is large. I wish it is a bit more comfortable and heated. More
by mkkchang@icloud.com
Verified CustomerEmployees Worked With
Jessy Lloyd
December 17, 2021
My representative was super friendly and helpful. I have been to other places for service but even though they may be less expensive I came back to Oakland Subaru because of your people. Thanks! been to other places for service but even though they may be less expensive I came back to Oakland Subaru because of your people. Thanks! More
by Deppcain
Employees Worked With
Jessy Lloyd
December 16, 2021
Keep your gift card I just want to be able to ask a few questions and not handing me the keys to drive off - hopeless as far as I can see and thank goodness that I didn’t recommend Subaru to any of my frie questions and not handing me the keys to drive off - hopeless as far as I can see and thank goodness that I didn’t recommend Subaru to any of my friends More
by ilbuono
Employees Worked With
David Jacobs
December 16, 2021
Took my Subaru Outback because of the steering wheel shaking on the road. I knew that one of the axels needed to fixed. I picked it up after they 'fixed it' but my car was still shaking. It cost me near shaking on the road. I knew that one of the axels needed to fixed. I picked it up after they 'fixed it' but my car was still shaking. It cost me nearly $1500 the first time around, but I still had to come back since they didn't fix it initially. They didn't offer any discounts or any small amount of refund at all. Turns out to be control arm bushing being worn out. Replaced both of them and it cost me $1k. These parts costs $125 each and It's a 30 minute job and there's even youtube videos that teaches you how to do it. I'll go to a local mechanic next time, seems like they know more about my car than this actual dealership. Edit: They have reached out to me regarding my experience and offered me a store credit to make up for my initial negative customer experience. I'll give them a second chance, since they've made a great effort on making things right. More
by Subarururu
Employees Worked With
December 16, 2021
You have been keeping my very old car running like a new one for over 20 years! one for over 20 years! More
by nancy110
December 16, 2021
They take good care of me. I’d buy a car from them if they weren’t so expensive these days. they weren’t so expensive these days. More
by ZAMIR.WASSERMILLER
Employees Worked With
Other Employees :
David Jacobs, MUHAMMAD LODHI, Danielle Kirker
December 16, 2021
Great customers services. Nice and clean facility. My car was serviced there twice and so far I’m happy with the services. was serviced there twice and so far I’m happy with the services. More
by leni
December 16, 2021
I bought my Subaru Impreza at this dealership in 2014 and have been bringing it here for service ever since. Everyone is courteous and professional. have been bringing it here for service ever since. Everyone is courteous and professional. More
by KATHLEEN_MESSER
Employees Worked With
David Jacobs
