Back

Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
Contact Dealership

4145 Broadway Auto Row

Oakland, CA

94611

Directions

By Type

Showing 3,975 reviews

December 08, 2021

Long wait. Good price. Friendly staff. Tv is too loud in the waiting room area. More

by rsta1lker_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

Their Service Associate was very accommodating to my needs, was helpful and attentive to my concerns. More

by dinobatoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

Took good care of me. I’d like to change out my Berkeley plate frame for downtown Toyota of Oakland More

by ZAMIR.WASSERMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
December 06, 2021

Worst experience ever. Came in for oil change tire rotation. Service guy told me i needed a 2300 dollar service. I had some work done in buffalo at the suburu dealer and he told me it wasnt one of the More

by locktender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
December 06, 2021

Jesse was wonderful. Got me right in on time. Always a pleasure to get service. More

by judycastillo99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
December 05, 2021

The whole team, but Daniel in particular were great. They broke down the pieces and prices in ways that made it possible to make informed choices about my repairs and my budget. More

by KENAHAZELWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2021

Always very helpful and courteous! Work is done promptly and well. Service advisor John Rowe is terrific - he gets the car taken care of very, very well every time - thanks John! More

by petetbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando, Jessy Lloyd
December 05, 2021

Service is usually efficient. Waiting area provides space to work and wifi. Wish they would bring back the complementary car washing. More

by Stoll
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 04, 2021

Expensive and disappointing. Paid almost $1k for what?! Was ignored when I went to pick up the car. More

by merritbills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown, Jessy Lloyd
December 03, 2021

Love the staff and service at Downtown Oakland Subaru!! They are absolutely the best. I drive all the way from Pinole because they are way better than Albany Subaru. More

by SIDNIE.CHARNAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs, Jessy Lloyd
...
233
...