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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
November 29, 2021
Great customer service, knowledgeable, professional. I know that I am in good hands with downtown Toyota. know that I am in good hands with downtown Toyota. More
by bscotlan
Employees Worked With
November 29, 2021
every thing ok everyone is perfect on this store at service location is good place service location is good place More
by PURSUSHOTTAM1
Employees Worked With
Other Employees :
Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
November 29, 2021
I never have to worry when I bring my car into downtown toyota, Danielle and the staff always make sure I’m taken care of, they have me in and out when dropping off and picking up my car and also apply any toyota, Danielle and the staff always make sure I’m taken care of, they have me in and out when dropping off and picking up my car and also apply any coupons or discounts if there is any, they have never let me down and i’ll continue to bring my car there. More
by sonnybartolome08
November 29, 2021
**Update** The dealership reached out to me to let me know that there has been a personnel change regarding the staff mentioned in the original review, and that they have added some free services to my a know that there has been a personnel change regarding the staff mentioned in the original review, and that they have added some free services to my account. I wasn't expecting such a robust response to this issue, so I really appreciate the proactive measures they took. In light of this, I will probably be back for additional services in the future. Original Review: The service on the car itself was great, but the service center manager (who helped me directly during my appointment) is a bit of an xxxxxxx. Repeatedly watched him walk around the service garage with no mask on despite all his employees wearing their masks. Throughout our interaction as he collected my info, he kept making jokey sexist small talk more suited for a bad 90s sitcom - i.e. joking about trading his wife in for a blonde, and telling me with "joking" but clear innuendo implied that he "would LOVE to check me out" after I asked him to help close out my service with the cashier. Overall, as a woman (and a person concerned for public health during a pandemic), this interaction makes me really reluctant to return here again for service. More
by kate.landberg
Employees Worked With
Rich Deeds
