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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

November 23, 2021

Service center is making progress on a better customer service experience recently Haven’t purchased a car for several years More

by slovakster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
November 22, 2021

Absolute ripoff going here!! Avoid like the plague. Much better places out there. For real. More

by NASSS1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
November 22, 2021

Absolutely amazing service. Friendly, trustworthy, knowledgeable and hardworking group. I highly recommend. You guys have my full support. More

by pqsaraiva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Danielle Kirker
November 21, 2021

The guy the helped was the best customer service person EVER - The first time I was called on the correct phone number when car was ready since I purchased my car. More

by TAMilliken@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 21, 2021

The dealership have nice people, they will try to work the price for you, JD is the man More

by GOWACKO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I havent went to service dept
November 20, 2021

Awesome customer service and quick turn around. Will be returning for all our Subaru services More

by ajkostek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

While it took several days to get an assessment of my car’s problem Kevin was great at keeping me informed More

by cammcarthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Bought a used Toyota Tacoma. Process of buying was easy, but there was no way to opt out of extra addons like lojack/cilajet/etc because they had already installed it. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
November 19, 2021

Made appointment, drop off was easy, they kept me up to date on my repairs which were extensive and gave me a loaner car, they discussed alternatives, car seems great now. More

by boppiess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

The price is they offer is very good. I highly recommend this dealer. They were nice More

by LUISITODELACRUZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs
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