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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 01, 2021

Great service by the service rep David. Very polite, responsive, made everything smooth. Thank you. More

by SHAHRAMAARABI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 01, 2021

Service is always fast and thorough. I appreciate the shuttle. Everything went great, no complaints. More

by bri.a.flanagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Customer service advisor was knowledgeable and friendly and attentive to client‘a need. Great service More

by swong8574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Prompt service; answered my questions; the waiting area is a bit cramped; the remote to the TV could not be found—inexcusable; so to turn down the volume the TV had to be unplugged( the bathroom is upstair More

by graveyard47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Great communication and timely service from service provider. Easy appointment and helpful explanations of services required. More

by ro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Long wait, no one associated when I first entered the garage, not even hello. The actual maintenance was good More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
October 01, 2021

The service was right time, I was greeted and waited no time for service. I got great help on a shuttle. More

by BUSHH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong
September 30, 2021

Kevin is my service representative. He is fantastic. I have been taking my Prius V to you since I purchased it. Initially John was my rep, and when he moved to another area of the office, I did not think More

by suzylocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Good check up of my car’s condition. Advisor helpful. Only problem: took awhile to get checked in. Otherwise, good service. More

by JBLESSENT4494610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Kevin Goh is so great! Makes the whole car getting your car fixed experience so much better More

by PINKYAHAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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