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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

September 17, 2021

John Rowe always shows great attention to detail. He’s been my go-to person for years and he doesn’t disappoint! More

by Marny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
Sep 17, 2021 -

Marny responded

Thanks for excellent service

September 16, 2021

Came in to have my oil changed and check engine line checked. Service was good and fast More

by ALBERTHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Efficient and easy process. Safe due to covid and no waiting. Fair price and easy in and out More

by hdebow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 16, 2021

Service was fine. I hate customer surveys. They are a waste of time and have become standard practice even for doctors. Please delete me from future surveys, questionnaires etc More

by jazzfan1
Recommend Dealer
Yes
Employees Worked With
Stop this now. Good bur, Jessy Lloyd
September 15, 2021

We felt our contract was not fulfilled and we felt like we had to pay more. More

by hangmmnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel De La Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Kriss, the assistant service manager, was very personable and provided great service advice. I enjoyed my experience and look forward to returning. More

by 3CRCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
September 15, 2021

Honest, personable and professional. Always a pleasure to come to Downtown Oakland for my service needs. Thanks guys! More

by M G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 15, 2021

I went in for 100000 service. The process was easy, the technician was courteous, and the price was reasonable. More

by DALELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

They cancelled my first appointment. Then took more than a day to complete basic maintenance. I never received a phone call that the car was ready either. More

by jordanbro16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Easy online booking ! Good location, good work done. Could be easier to change an appt. online and not need to talk to someone. More

by 1megroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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