Back

Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
Contact Dealership

4145 Broadway Auto Row

Oakland, CA

94611

Directions

By Type

Showing 3,975 reviews

September 15, 2021

Patrick was awesome. He made me feel really confident that my car was going to be fixed, and that he would do everything in his power to make the situation a good one. He was very professional, and it ma More

by leslie17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Excellent personal service. Wait time as promised. Nice waiting area. Very friendly and helpful service. More

by suhill0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Great, fast service. Very personable service rep who clearly explained what was going to be done, the expected cost, and when I could get my car back. More

by alexjbenjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
September 15, 2021

The service center is great, the dealership is a team of scam artists I would never buy another car from this dealership More

by Ccurrie
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong, David Jacobs, Jessy Lloyd
September 15, 2021

Always responsive and trustworthy help. Like the individuals here very much. Prices seem reasonable. Quick turnaround. More

by tillemans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
September 15, 2021

Awesome service. I was in a rush in the am, the service rep got me taken care of quickly. More

by JPAKMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

The service was good. I was ABSOLUTELY DISGUSTED by the sales call I received shortly after dropping off my car. Someone from “Downtown Subaru” called to see if I wanted to sell my car. This is ABHORE NT! More

by Pam Covington
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don’t remember we the name of the person who helped me.
September 15, 2021

Patrick (service dept) was just awesome, thorough and kind! Ron (parts dept) was great! Exchanged a defective part I purchased 6 months ago and quick made a key and programmed it. Subaru parts & service More

by Karenmb514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Good service. Very prompt and professional. Willing to answer all my questions. Friendly techs. Very reliable. More

by GINBRSN1
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Friendly service and everything was completed ahead of schedule. Would get service from Downtown Toyota again. More

by acertik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
290
...