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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
September 14, 2021
Very friendly, as always! I worked with Patrick and he was exceptionally nice and responsive on communications. was exceptionally nice and responsive on communications. More
by daniel.e.meyer
Employees Worked With
September 14, 2021
The service clerks are always friendly and helpful. I appreciate their updates. It would be nice if they could vacuum or wash my car especially when I am spending over 1K. appreciate their updates. It would be nice if they could vacuum or wash my car especially when I am spending over 1K. More
by frascati
Employees Worked With
September 14, 2021
Very timely service from the check in, to the shuttle to the communication once the service was complete. the communication once the service was complete. More
by sbarnard17
Employees Worked With
September 14, 2021
I’ve been disappointed by check in wait times, with appointments, at this dealership. Yesterday’s wait was 30 minutes, 20 minutes seems the norm. I’m most disappointed in my purchase of a service appointments, at this dealership. Yesterday’s wait was 30 minutes, 20 minutes seems the norm. I’m most disappointed in my purchase of a service contract and have had all maintenance performed by this dealership. The service performed under the contract appears to have been basic / minimal. My first appointment out of the service plan totaled over $1300, including a “multi-clean max.” I understand the need for this maintenance but I’m disappointed that some of these services were not recommended or performed while under the service contract. I doubt I will purchase a service contract with my next new car - the value, in hindsight, was VERY poor relative to the cost of the service plan. I feel misled by the salesperson…. Please note that Daniel, the service advisor, was very helpful. He was polite during a busy period, working mostly by himself to check in appointments. Staffing levels should be improved and appointments should be spread out so that customers don’t arrive in a large bunch. More
by Jerri K
Employees Worked With
September 14, 2021
Very efficient and friendly employees! They called me right away when they figured out what was wrong and got it fixed! right away when they figured out what was wrong and got it fixed! More
by OLIVIASANDERS
Employees Worked With
September 13, 2021
There was good and timely service for my Crosstrek. The people that helped me were very respectful of my needs and informative. I have nothing but good things to say. people that helped me were very respectful of my needs and informative. I have nothing but good things to say. More
by mbalboni14
Employees Worked With
