Downtown Toyota-Subaru of Oakland

Great, friendly customer service. Patrick gave me an estimate and delivered on it. Quality of the mechanic service was superb, with attention to detail. The team went above and beyond to ensure I had a estimate and delivered on it. Quality of the mechanic service was superb, with attention to detail. The team went above and beyond to ensure I had a good experience and received excellent care for my vehicle. This is why I only trust Subaru Service for all of my cars. More

Service has been accomplished in timely fashion, I’m receive explanation if more than normal work is identified & work is done right the first time. receive explanation if more than normal work is identified & work is done right the first time. More

quick turn around, very responsive, and explained the issues well. Also pick up once work was done. Just make sure to use the right address when you drop off; Google takes you to the dealership :) issues well. Also pick up once work was done. Just make sure to use the right address when you drop off; Google takes you to the dealership :) More

Very professional and my experience with this dealership was very excellent. And I will recommend anyone to do their car service in this dealership.awesome. was very excellent. And I will recommend anyone to do their car service in this dealership.awesome. More

Richard was very friendly and helpful and gave me a lease at the rate I was looking for. All in all a very positive experience. at the rate I was looking for. All in all a very positive experience. More

What I appreciate this time is they got me more involved in the process. They gave me a detailed questionnaire asking for a timeline of events. It was reassuring that they were trying to get to the root pro in the process. They gave me a detailed questionnaire asking for a timeline of events. It was reassuring that they were trying to get to the root problem of this issue. And as always, the staff and advisors are polite and friendly. Patrick always delivers a great experience. More

I’ve been a customer for 15 years. Very satisfied w / communication, the conscious & excellent work of mechanics. I trust downtown toyota to do a reliable & good job. Thank you! communication, the conscious & excellent work of mechanics. I trust downtown toyota to do a reliable & good job. Thank you! More

Staff are courteous snd efficient. I believe they do a thorough job and advise on any other work to be done. Location is convenient for me as well thorough job and advise on any other work to be done. Location is convenient for me as well More

My husband and I are very happy to bring our car to Downtown Toyota because John Rowe always provides excellent customer service. we appreciate the professionalism of everyone. Downtown Toyota because John Rowe always provides excellent customer service. we appreciate the professionalism of everyone. More

Scheduling was easy and changing the appointment was also easy. Check in went smoothly and the young man checking us in was knowledgeable, friendly and efficient. The only reason you didn’t get 5 stars is be easy. Check in went smoothly and the young man checking us in was knowledgeable, friendly and efficient. The only reason you didn’t get 5 stars is because we need to come back because a part wasn’t available (and that is more our fault for adding work at the last minute. Care was ready for us when promised More