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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
September 07, 2021
The attitude of the service staff is very good, all the staff are very dedicated, the service quality is excellent, and the opening hours are very good at 7:00am. thank you very much! staff are very dedicated, the service quality is excellent, and the opening hours are very good at 7:00am. thank you very much! More
by SUWEN ZENG
Verified CustomerEmployees Worked With
Other Employees :
Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan
September 06, 2021
Overall my experience with Toyota, they're pretty good. The people upfront are friendly and helpful. The price for service is too expensive. It would be a good idea to give customers coupons when they hav The people upfront are friendly and helpful. The price for service is too expensive. It would be a good idea to give customers coupons when they have to pay a higher price for services. More
by abby4s
Employees Worked With
September 06, 2021
A great experience! The team was super helpful and made the process super smooth. Shoutout to Kevin Goh for his hospitality. Will definitely be back for my next service appointment! the process super smooth. Shoutout to Kevin Goh for his hospitality. Will definitely be back for my next service appointment! More
by nanettenunu28
Employees Worked With
September 06, 2021
I have been a customer of downtown for twenty years. I have had great customer service. They'll even deliver you to your door while you wait. have had great customer service. They'll even deliver you to your door while you wait. More
by B.MOORELEFFMANN
Employees Worked With
David Jacobs, Jessy Lloyd
September 06, 2021
Kevin is an asset to your department. I come to downtown Oakland even living in berkeley because of his service. Kevin goes above beyond and remembers me each time I come. Very impressive. Oakland even living in berkeley because of his service. Kevin goes above beyond and remembers me each time I come. Very impressive. More
by keenager
Employees Worked With
September 05, 2021
Very helpful and thorough. Good to chat with Patrick he gave me much confidence that my vehicle would be well cared for m. I was surprised tho that Subaru can’t help with dents gave me much confidence that my vehicle would be well cared for m. I was surprised tho that Subaru can’t help with dents More
by perrbo
Employees Worked With
September 05, 2021
Great job and service, Efficient and timely service, friendly, professional people I have worked with over the last 3 years for a variety of service e related issues friendly, professional people I have worked with over the last 3 years for a variety of service e related issues More
by LMSCHANGES
Employees Worked With
David Jacobs
September 05, 2021
The staff was quick and concise. Helped get me to a car payment I was comfortable with. The detailing of the car took a little longer than expected but it’s fine payment I was comfortable with. The detailing of the car took a little longer than expected but it’s fine More
by JASONYIM87
Employees Worked With
Don’t remember
September 05, 2021
Turnaround time for service was quick. A bit pricey. Nice waiting area. Courteous service advisor. Hours posted on official website doesn’t match actual hours (opens at 7:30 on Sat. But website says Nice waiting area. Courteous service advisor. Hours posted on official website doesn’t match actual hours (opens at 7:30 on Sat. But website says 7). Hours on Google is correct though. More
by RC
Employees Worked With
September 05, 2021
Service agent really worked with my insurance company to get my repair done right quickly. Everyone was most courteous and professional. I'm definitely coming back for future service needs. get my repair done right quickly. Everyone was most courteous and professional. I'm definitely coming back for future service needs. More
by SLeadley
Employees Worked With
