Downtown Toyota-Subaru of Oakland

Great service, highly recommend! Staff was very polite and addressed all of the concerns and issues. For some reason there is a 25 word minimum so here are more words. and addressed all of the concerns and issues. For some reason there is a 25 word minimum so here are more words. More

The staff was a pleasant, knowledgeable, and helpful, this aided me greatly in making my purchase. I worked with Jeff and Jonathan, I would recommend them highly. this aided me greatly in making my purchase. I worked with Jeff and Jonathan, I would recommend them highly. More

Kevin always great. Kriss was new to me… but also great. Only negative feedback is your person (lady) that answers the phone like I am bothering her… maybe some customer service training. Only negative feedback is your person (lady) that answers the phone like I am bothering her… maybe some customer service training. More

Patrick was very helpful and polite. My car was serviced earlier than I was expecting. I particularly like the extra information that they tell us. earlier than I was expecting. I particularly like the extra information that they tell us. More

Things were taken care quickly and I am assuming carefully. My service rep, Dan , was excellent in keeping me informed. It did seem to be fairly expensive. carefully. My service rep, Dan , was excellent in keeping me informed. It did seem to be fairly expensive. More

This dealership was great in the sales process in they worked with me in pricing. Management was interested in motivations for wanting to buy the car I selected, and with that in mind they were able to gi worked with me in pricing. Management was interested in motivations for wanting to buy the car I selected, and with that in mind they were able to give me the car I wanted. More

Richard Polk of Downtown Subaru provided excellent service. Very professional, knowledgeable, great communication. Really helpful throughout new Subaru purchasing process. Good follow up. Would recomm service. Very professional, knowledgeable, great communication. Really helpful throughout new Subaru purchasing process. Good follow up. Would recommend. More

Kevin was great! He kept me informed and had awesome customer service. Was able to pick my car back up when it was convenient for me customer service. Was able to pick my car back up when it was convenient for me More

Kevin is fantastic! Goes above and beyond. Very helpful. The service was prompt this time, some times in the past I have been disappointed by a 20-30 minute wait, despite having an appointment, bu helpful. The service was prompt this time, some times in the past I have been disappointed by a 20-30 minute wait, despite having an appointment, but not on this trip. More

My car was serviced even though I didn’t have an appointment. I drove on because my tire pressure alert was on despite my having pit in air. Toyota said they would check and as I was due for my usua appointment. I drove on because my tire pressure alert was on despite my having pit in air. Toyota said they would check and as I was due for my usual every 5,000 mile service said they could do that at the same time. And, as I waited all afternoon in the waiting room I was given a sandwich from the party in place for one of the employer’s birthday. More