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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

September 03, 2021

Kevin is an amazing service mgr. great customer service by all! Very organized and quick service, no hassle drop off of car. Thank you so much!! More

by NURSEHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Jessy is always pleasant and professional. He communicates well and is always a pleasure to deal with. Everyone in staff is professional and courteous, each time More

by TKM.SEATOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 03, 2021

Poor customer service. Service department is difficult to contact and to get consistent support especially when something is wrong. I’d rather support a local mom and pop auto shop. More

by alyssaandaaronkurth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

My experience was great I dropped off my car and then My experience was great I dropped off my car and then Kevin called a shuttle for me and I went home for two hours and got a text and my car was read More

by LEWPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

My car was serviced in a timely manner. Jessy was nice and very professional. I was very pleased with service. Thanks everyone at subaru Oakland More

by Nia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 02, 2021

My car was serviced in a timely manner. Patrick was nice and very professional. I was very pleased with service. Thanks everyone at subaru Oakland More

by nh4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

The team and customer service is amazing! I would highly recommend this service to anyone who needs service in the area. I am from out of town and they treated me like one of their regulars. Amazing service More

by PERCYHOLTZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 02, 2021

The department is professional, efficient and helpful. They aren’t courteous, proud of their product and shop and anxious to help. They make servicing a simple trouble free process More

by dellossol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
September 02, 2021

My check-in with Kriss was excellent. He called as soon as service was complete. It's running great! LOVE my 2-years free service! More

by doughamilton100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
September 02, 2021

The service staff of the center warmly received the car owners and answered questions patiently. I am very satisfied. Thanks!Thanks! Thanks! Thanks! Thanks! Thanks!!! More

by laowenxin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
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